Administration Assistant (Admin/Scheduling/Coordination)

seek.com.au; Brisbane; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Full training

Friendly team

Growth opportunities

Job summary

KGB Security is seeking a motivated Administration - Scheduler/Coordinator to join our Brisbane team. The role is full-time, five days a week with occasional Saturday shifts on a rotating roster. Typical hours are 8:00am to 5:00pm, with flexibility.

You will manage customer inquiries and coordinate field technicians to meet urgent needs. Ideal candidates have experience in office administration or scheduling, strong Microsoft Office skills, and the ability to work both in a team and

Qualifications

• Experience in office administration, coordination or scheduling.
• Must be available for full-time work five days a week.
• Ability to coordinate technicians and manage customer inquiries.

Responsibilities

• Be the lead contact for customers via email, phone and text.
• Oversee department and coordinate technicians.
• Schedule based on customer needs and travel planning, including urgent jobs.
• Assist with basic data entry, quoting and daily admin tasks.

Skills

Microsoft Office

Scheduling

Tools

Simpro

Job description

Do you bring positive energy to everything you do and love being part of a hardworking, supportive team?

We’re on the lookout for a motivated individual looking for a job in an administrative position. Our ideal applicant is equal parts organised, friendly and ready to make a real difference in a busy, close-knit workplace.

Title: Administration - Scheduler/Coordinator
Hours: We have a full-time position available for 5 days a week and occasional Saturday shift (on a rotating roster). Our ideal hours are 8:00am - 5:00pm but we are flexible.

(Please note, we are not considering part time applicants for this role, full-time 5-days a week is required.)

Daily Requirements & Responsibilities: You will be the lead point of contact for our customers – via email, phone and messaging (text). We have reception staff who can take initial customer enquires - we're looking for someone to oversee the department and coordinate our technicians.

The position mostly involves organizing the schedule based on customer needs and efficient travel (taking in account urgent jobs that may come in).

Other tasks may include; handling a range of daily and weekly administrative tasks as well as supporting the implementation of new processes. Other duties may include basic data entry, basic quoting, email communications and organsing vehicle servicing.

Past Experience: We on the lookout for someone with experience in office administration, coordination, scheduling or even customer service/sales. Happy to accept junior applicants for this position depending on past experience and energy brought into the position.

Work Style: Able to work collaborative in a team environment and independently. You will be supported by the entire office, reception team and upper management at all times.

Skills: Proficient in using Microsoft Office (Outlook, Excel, Word) and experience with trade-based scheduling software (e.g. Simpro) would be highly regarded but not required.

Training and Support: Full training of internal systems, processes and key information will be provided and taught from day one. In our industry, you will always be learning something new within your department so having an open mind and willingness to learn is essential.

About KGB Security and the team:

KGB Security is a growing, family-owned business that has provided commercial and residential security solutions to Queenslanders for over 38 years.

We pride ourselves on delivering high-quality products and exceptional customer service. Our dedicated team works closely together to deliver tailored security solutions that meet each client’s unique needs. We run on a team-based environment focused on good vibes and can-do attitude!

Why You’ll Love Working With Us

• A friendly, supportive team who values your input
• A workplace that rewards initiative and positivity!
• Opportunities to grow your skills in a dynamic industry
• Genuinely fun vibe in the office and room for creativity (decorating desks is encouraged)

Want to know more?

Visit our website to learn more about what we do - https://www.kgbsecurity.com.au/

We're always around to chat on our phone lines if you have any burning questions regarding the position.