Admin Support Officer

On The Ball Personnel; City of Melbourne; On-site; AUD 59,000 - 72,000; Full time

Benefits offered by this job

Onsite parking

Training provided

Great team culture

Job summary

On The Ball Personnel is excited to present an Admin Support Officer opportunity with our Melbourne client, a family-owned business delivering site cleaning services across Melbourne and regional Victoria.

The role focuses on accurate, high-volume administrative tasks to support the inhouse Operations team, with career development toward a Customer Support Officer path and a starting salary up to $65,000 plus super.

Qualifications

• Excellent attention to detail and accuracy.
• Clear written and verbal communication.
• Ability to prioritise and work independently.
• Proactive, reliable and accountable.

Responsibilities

• Manage daily administration accurately and efficiently.
• Keep operational tasks on track and prevent backlogs.
• Prioritise competing tasks and respond to urgent requirements.
• Follow SOPs and internal processes while identifying issues or missing information.
• Work independently, solve routine problems and escalate when needed.
• Maintain accurate schedules and complete clear end-of-day handovers.
• Support the Operations team and help reduce administrative workload.
• Development of customer communication and scheduling skills, with a pathway toward a Customer Support Officer role.

Skills

Attention to detail

Written & verbal communication

Prioritisation

Independently work

Tools

Microsoft Outlook

Job description

Competitive Salary of up to $65K Plus Super

Permanent, Full-time position (5 days/week, 9 am to 5 pm)

Immediate Start

Onsite Parking provided

Full training and development provided

Great work culture and a supportive team

On The Ball Personnel, is super excited to provide an Admin Support Officer, to join our client, who are a family-owned business, operating for more than 10 years. They support Construction projects in Melbourne, as a site cleaning company, with their presence mainly in the Melbourne metropolitan and Regional Victoria. They are very hands on with the clients, providing excellent service, that is environment friendly and sustainable.

As the Admin Support Officer, you will keep the daily operational administration accurate, current and moving. The role is a high-volume one and requires a robust attention to detail, as this role will provide the much-needed support to the inhouse Operations team.

Construction Industry knowledge and experience is highly desirable

Key responsibilities include:

Manage daily administration accurately and efficiently

Keep operational tasks on track and prevent backlogs

Prioritise competing tasks and respond to urgent requirements

Follow SOPs and internal processes while identifying issues or missing information

Work independently, solve routine problems and escalate when needed

Maintain accurate schedules and complete clear end-of-day handovers

Support the Operations team and help reduce administrative workload

Contribute positively to a small, collaborative office team

Identify opportunities to improve processes and procedures

Development of customer communication and scheduling skills, with a pathway toward a Customer Support Officer role

Ideally, you'll bring:

Excellent attention to detail and accuracy

Strong computer and Microsoft Outlook skills

Highly organised with strong follow-through

Ability to learn new systems and processes

Clear written and verbal communication

Ability to prioritise and work independently

Proactive, reliable and accountable

Positive attitude and receptive to feedback