Admin & Scheduling Specialist - Full-Time, Team-Driven

Ecoheat Energy Pty Ltd; City Of Stirling; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Full-time employment

Supportive team environment

Career development opportunities

Modern office

Job summary

EcoHeat is a Perth-based heat pump specialist seeking an organised, energetic Administration Assistant for our Balcatta team. This full-time, office-based role supports operations, customer service and scheduling, with training provided for the right person.

You will join a friendly team that values efficiency, accuracy and a can-do attitude, helping keep projects on track and customers happy.

Qualifications

• Excellent communication and customer service skills.
• Highly organised and able to juggle multiple tasks.
• Learns new software quickly.
• Strong attention to detail.
• Enjoys working as part of a team.
• Takes initiative and can work independently.
• Maintains a positive attitude, even when busy.
• Experience with administration, scheduling, customer service or accounts is highly regarded but not essential.
• Experience with ServiceM8, Xero or similar software is an advantage.

Responsibilities

• Answering incoming customer calls and emails
• Assisting customers with sales enquiries and bookings
• Scheduling jobs and coordinating our installation teams
• Preparing invoices, proposals and customer documentation
• Raising and managing purchase orders
• Ordering materials and liaising with suppliers
• General administration and data entry
• Supporting the team to keep everything running smoothly

Skills

Communication

Customer service

Organisation

Multitasking

Attention to detail

Team work

Initiative

Independent work

Tools

ServiceM8

Xero

Job description

EcoHeat is a Perth-based heat pump specialist seeking an organised, energetic Administration Assistant for our Balcatta team. This full-time, office-based role supports operations, customer service and scheduling, with training provided for the right person.

You will join a friendly team that values efficiency, accuracy and a can-do attitude, helping keep projects on track and customers happy.