Office Manager

Elite Smart Energy Solutions; City of Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Elite Smart Energy Solutions in South Melbourne is seeking a hands-on Office Manager to own day-to-day office operations and support the wider team across administration, coordination, and internal processes.

This role is not a passive admin position; you will drive consistency, streamline workflows, and ensure the office runs smoothly, with responsibility across scheduling, invoicing, and staff onboarding (onshore and offshore).

Qualifications

• Experience in an Office Manager or similar administrative leadership role.
• Highly organized with strong attention to detail.
• Confident managing multiple priorities in a fast-paced environment.
• Strong communication skills and accountability across teams.

Responsibilities

• Oversee daily office operations and administrative processes.
• Coordinate internal workflows across operations, sales, and customer service.
• Maintain accurate records, documentation, and internal systems.
• Support scheduling, job tracking, and installer coordination.
• Monitor office resources, suppliers, and facilities management.
• Assist with invoicing and accounts administration.
• Support onboarding of administrative staff (onshore and offshore).
• Identify process gaps and implement efficiency improvements.

Skills

Office management

Time management

Communication

Account administration

Tools

HubSpot

Microsoft Office

Job description

Elite Smart Energy Solutions – South Melbourne VIC

We're looking for a hands‑on Office Manager to take ownership of day‑to‑day office operations and support the wider team across administration, coordination, and internal processes. This is not a passive admin role — you'll be responsible for keeping things organised, driving consistency, and ensuring the office runs efficiently at all times.

Key responsibilities

• Manage and oversee daily office operations and administrative processes
• Coordinate internal workflows across operations, sales, and customer service
• Maintain accurate records, documentation, and internal systems
• Support scheduling, job tracking, and installer coordination
• Monitor office resources, suppliers, and general facilities management
• Assist with accounts administration, including invoicing and payment tracking
• Support onboarding and coordination of administrative staff (onshore and offshore)
• Identify process gaps and implement improvements to increase efficiency

About you

• Proven experience in an Office Manager or similar administrative leadership role
• Highly organised with strong attention to detail
• Confident managing multiple priorities in a fast‑paced environment
• Strong communication skills — direct, clear, and professional
• Comfortable working across different teams and holding people accountable
• Proficient in CRM systems (e.g. HubSpot), Microsoft Office, and general admin tools
• Problem‑solver who takes initiative rather than waiting for direction

About us

At Elite Smart Energy Solutions, we specialise in residential solar, battery, air‑conditioning, and heat pump installations across Victoria. We're a fast‑growing, operations‑heavy business where structure, accountability, and efficiency matter.

Be part of a growing company in the renewable energy industry

Work closely with senior leadership and have real impact

Opportunity to shape internal processes and systems

Stable, full‑time position based in South Melbourne