Administrative Services

Ecoheat Energy Pty Ltd; City Of Stirling; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Full-time employment

Supportive team environment

Career development opportunities

Modern office

Job summary

EcoHeat is a Perth-based heat pump specialist seeking an organised, energetic Administration Assistant for our Balcatta team. This full-time, office-based role supports operations, customer service and scheduling, with training provided for the right person.

You will join a friendly team that values efficiency, accuracy and a can-do attitude, helping keep projects on track and customers happy.

Qualifications

• Excellent communication and customer service skills.
• Highly organised and able to juggle multiple tasks.
• Learns new software quickly.
• Strong attention to detail.
• Enjoys working as part of a team.
• Takes initiative and can work independently.
• Maintains a positive attitude, even when busy.
• Experience with administration, scheduling, customer service or accounts is highly regarded but not essential.
• Experience with ServiceM8, Xero or similar software is an advantage.

Responsibilities

• Answering incoming customer calls and emails
• Assisting customers with sales enquiries and bookings
• Scheduling jobs and coordinating our installation teams
• Preparing invoices, proposals and customer documentation
• Raising and managing purchase orders
• Ordering materials and liaising with suppliers
• General administration and data entry
• Supporting the team to keep everything running smoothly

Skills

Communication

Customer service

Organisation

Multitasking

Attention to detail

Team work

Initiative

Independent work

Tools

ServiceM8

Xero

Job description

EcoHeat is growing, and we're looking for an organised, energetic and customer-focused Administration Assistant to join our team in Balcatta.

If you thrive in a fast-paced environment, love keeping things organised, enjoy helping customers, and want to be part of a fun, supportive team that genuinely enjoys coming to work, we'd love to hear from you.

About Us

EcoHeat is one of Perth's leading heat pump specialists, helping homeowners make the switch to energy-efficient hot water systems. We're a young, innovative and rapidly growing company that prides itself on exceptional customer service, efficient systems and a positive workplace culture.

No two days are the same, and we like it that way!

About the Role

This is a full-time office-based position where you'll become an integral part of our operations team.

Responsibilities

• Answering incoming customer calls and emails
• Assisting customers with sales enquiries and bookings
• Scheduling jobs and coordinating our installation teams
• Preparing invoices, proposals and customer documentation
• Raising and managing purchase orders
• Ordering materials and liaising with suppliers
• General administration and data entry
• Supporting the team to keep everything running smoothly

About You

• Has excellent communication and customer service skills
• Is highly organised and can juggle multiple tasks
• Learns new software quickly
• Has strong attention to detail
• Enjoys working as part of a team
• Takes initiative and can work independently
• Maintains a positive attitude, even when things get busy

Previous experience in administration, scheduling, customer service or accounts is highly regarded but not essential. We'll provide training for the right person with the right attitude.

Experience with systems such as ServiceM8, Xero or similar software is an advantage.

What We Offer

• Full-time stable employment
• A vibrant, supportive and fun workplace
• Modern office environment
• Ongoing training and career development
• The opportunity to grow with a rapidly expanding business
• A team that values positivity, teamwork and celebrating wins together

If you're looking for more than "just another admin job" and want to be part of a business where your work genuinely makes a difference, we'd love to hear from you.

Apply now with your resume and a short cover letter telling us why you'd be a great fit for the EcoHeat team.