Adelaide Account Manager: Cybersecurity Growth & Biz Dev

Accenture PLC; Adelaide; On-site; AUD 100,000 - 170,000; Full time

Job summary

CyberCX, part of Accenture, is seeking an Account Manager/Business Development professional based in Adelaide. The role consists of 60% account management and 40% business development, primarily managing Adelaide accounts while supporting Enterprise Key Accounts in NT, with quarterly travel to NT.

You will formulate strategic plans, manage renewals, identify opportunities, demonstrate products, and prepare proposals.

Qualifications

• Minimum 3 years account management and customer-focused solutions experience.
• Proven project management skills with ability to manage multiple projects and relationships.
• Ability to influence and engage with customers with exceptional listening and negotiation skills.
• Hands on experience with CRM software and account management systems.
• Record of consistently exceeding quota.
• Demonstrable ability to win new customers and leverage CyberCX offerings to grow accounts.
• Skilled in responding to setbacks in an agile and resilient manner.

Responsibilities

• Formulate, implement, and manage strategic business plans regarding customer accounts to achieve sales revenue/quota targets.
• Work closely with customers to determine needs and propose suitable products, services, and upgrades to maintain and grow revenue.
• Maintain call rates to ensure contact with assigned customers and act as main interface between customer and CyberCX.
• Form effective relationships and understand objectives, buying criteria and decision processes to leverage revenue.
• Negotiate price and volume discounts in line with CyberCX policies and liaise with technical staff on issues to ensure retention.
• Identify and gain new business through sustained customer engagement and following up referrals/leads.
• Enable and conduct product demonstrations with technical SMEs and customers.
• Prepare sales proposals, tenders/bids, contracts, and account management plans.

Skills

Account management

Business development

CRM software

Negotiation

Relationship management

Project management

Sales proposals

Tools

CRM software

Job description

CyberCX, part of Accenture, is seeking an Account Manager/Business Development professional based in Adelaide. The role consists of 60% account management and 40% business development, primarily managing Adelaide accounts while supporting Enterprise Key Accounts in NT, with quarterly travel to NT.

You will formulate strategic plans, manage renewals, identify opportunities, demonstrate products, and prepare proposals.