Accounts Administration/ Coordinator

Fusion Careers; The Hills; On-site; AUD 55,000 - 70,000; Full time

Job summary

Fusion Careers in Castle Hill is seeking an Accounts & Administration Officer who thrives on accuracy and helpful service. In this role you will support both the Accounts and Operations teams, processing sales orders, invoicing, and day-to-day admin tasks to keep projects on track and customers satisfied.

You will work in a friendly, collaborative environment, using MS Office and ERP/CRM systems to maintain records, resolve queries promptly, and contribute to smooth office operations in a

Qualifications

• Experience with sales orders, invoicing, and admin processes preferred.
• Proficiency in MS Office and ERP/CRM systems.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Manage and process sales orders, including updates and quote conversions
• Coordinate with internal teams, estimators and contractors to keep jobs on track
• Review and resolve customer purchase order and account queries
• Prepare invoices, credit notes, and process payments
• Maintain accurate records and organised documentation
• Provide general administrative and phone support with good customer service

Skills

Attention to detail

Organisational skills

Team player

Customer service oriented

Tools

MS Office

ERP/CRM systems

Job description

Accounts & Administration Officer

Castle Hill | Full-time

Hours 8am-4pm or 8.30am-4.30pm

Are you a detail-oriented, tech-savvy team player who enjoys keeping things organised and running smoothly? We're a well-established and fast-growing company based in Castle Hill, and we're looking for a friendly, proactive Accounts & Administration Officer to join our supportive team.

This is an exciting opportunity for someone who thrives in a collaborative environment, enjoys variety in their day, and takes pride in delivering excellent customer service.

About the Role

In this dynamic role, you'll support both our Accounts and Operations teams, ensuring sales orders, invoices, and administrative processes are handled accurately and efficiently. You'll play a key role in keeping projects on track and supporting both internal teams and external customers.

Key Responsibilities (Summary)

• Manage and process sales orders, including updates and quote conversions


• Coordinate with internal teams, estimators, and contractors to ensure jobs are on track


• Review and resolve customer purchase order and account queries


• Prepare invoices, credit notes, and process payments


• Maintain accurate records and organised documentation


• Provide general administrative and phone support while delivering excellent customer service

About You

• A positive, can-do attitude with a warm and approachable nature


• Strong attention to detail and excellent organisational skills


• Confident using technology and systems (MS Office and ERP/CRM systems)


• Ability to multitask and manage competing priorities in a fast-paced environment


• Strong communication skills and a team-first mindset


• A proactive problem solver who enjoys taking ownership of their work

Why Join Us?

• Be part of a growing, forward-thinking company


• Friendly, supportive team culture where your contributions are valued


• Opportunity to learn, develop, and build your career


• Modern office based in Castle Hill with parking onsite


• Varied and engaging role with real impact

If you're looking to join a company that values teamwork, growth, and great customer service, we'd love to hear from you.