Account Manager

Superior People Recruitment; Sydney; On-site; AUD 70,000 - 95,000; Full time

Job summary

Superior People Recruitment Specialists in NSW is seeking an NSW Account Manager to support Sydney cafes with top coffee products and expert service. You will bring your upbeat personality, high emotional intelligence, and deep coffee knowledge to drive customer satisfaction and team success.

You will manage equipment, conduct wholesale trainings, set up machines, and grow wholesale accounts across cafes and retail. A passion for coffee and machinery experience are essential for this role.

Qualifications

• 2.5 years experience in sales within the coffee industry.
• A passion for all things coffee.
• Experience in the coffee industry – machinery knowledge, Café ops understanding.

Responsibilities

• Management and monitoring of customer equipment
• Host wholesale customer training sessions and troubleshoot customer enquiries
• Coffee training and machine setup
• Grow existing wholesale customers by offering industry expertise
• Generate new wholesale accounts: Cafes, retail, etc.
• Developing quotes and proposals for prospective clients
• Present product and promotional information, workshops and training to customers
• Occasionally represent at trade events

Skills

Coffee knowledge

Sales experience

Emotional intelligence

Tools

Coffee machinery knowledge

Café operations understanding

Job description

1d ago , from Superior People Recruitment Specialists

As a NSW Account Manager looking after Sydney, you will be working with awesome products and leading Cafes. You’ll get to apply your upbeat personality, strong EQ, and coffee skills to contribute to team wins through exceptional coffee knowledge, products and customer experience.

Whoare we looking for?

We require an experienced professional. You might be looking to apply your deep knowledge of specialty coffee to customers, helping them grow and using that superior knowledge to outcompete. Or you could be a BDM or account manager looking to marry your specialty coffee knowledge with your interest in sales.

• Management and monitoring of customer equipment
• Host wholesale customer training sessions and troubleshoot customer enquiries
• Coffee training and machine setup
• Grow existing wholesale customers by offering industry expertise
• Generate new wholesale accounts: Cafes, retail, etc.
• Developing quotes and proposals for prospective clients
• Present product and promotional information, workshops and training to customers
• Occasionally represent at trade events

Experience required

• 2.5 years experience in a sales within the coffee industry
• A passion for all things coffee
• Must have experience in the coffee industry – machinery knowledge, Café ops understanding.