Sales Executive - Coffee Equipment

Service Sphere; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration package

Autonomy in field sales

Career progression

Job summary

Service Sphere is a leading Australian provider of commercial coffee equipment, spare parts and service solutions. We are seeking a motivated Field Sales Executive to manage key accounts and develop new business opportunities across Australia.

The role is predominantly field-based, requiring regular customer visits, strong relationship-building, and the ability to travel. You will tailor the role to your skills and experience to drive growth and customer satisfaction.

Qualifications

• Experience in sales, account management or business development in a B2B environment.
• Excellent communication, negotiation and relationship-building skills.
• Ability to prospect, generate leads and secure new business.
• Willingness to travel regularly to client sites and manage own schedule.

Responsibilities

• Develop and maintain relationships with existing customers via site visits and engagement.
• Identify, prospect and secure new business opportunities to expand the customer base.
• Manage a sales territory, plan visits and identify growth opportunities.
• Promote and sell the range of commercial coffee equipment, products and services.
• Understand customer requirements and recommend suitable solutions.
• Prepare quotations, negotiate terms and convert opportunities into sales.
• Conduct product presentations and customer meetings, maintaining a healthy sales pipeline.
• Maintain accurate CRM data and coordinate with internal teams to ensure a positive customer experience.

Skills

Sales experience

Account management

Business development

B2B sales

Communication skills

Negotiation

Prospecting

Time management

Relationship building

Tools

CRM software

MS Office

Job description

Field Sales | Account Management & Business Development

Service Sphere is an established Australian provider of commercial coffee equipment, spare parts and technical service solutions. Partnering with leading coffee equipment brands, we support customers across Australia through our extensive product range, industry expertise and national service network.

We're passionate about delivering quality products, exceptional service and building long-term relationships with our customers.

About the Role

We're looking for a highly motivated, personable and results-driven Sales Executive to join our team.

This is a predominantly field-based role, ideal for someone who enjoys getting out on the road, meeting customers and building strong business relationships.

You'll be responsible for managing and growing existing customer accounts while actively identifying and developing new business opportunities within the commercial coffee industry.

We're open to candidates with varying levels of sales experience and are willing to tailor the role to suit the successful applicant's skills, experience and potential.

Key Responsibilities

• Develop and maintain strong relationships with existing customers through regular site visits and ongoing engagement.
• Identify, prospect and secure new business opportunities to expand Service Sphere's customer base.
• Proactively manage a sales territory, planning customer visits and identifying opportunities for growth.
• Promote and sell Service Sphere's range of commercial coffee equipment, products and services.
• Understand customer requirements and recommend suitable equipment and service solutions.
• Prepare and follow up on quotations, negotiate commercial terms and convert opportunities into sales.
• Conduct product presentations, equipment demonstrations and customer meetings.
• Develop and maintain a healthy sales pipeline, ensuring opportunities are actively managed.
• Maintain accurate customer information, sales activities and opportunities within the CRM system.
• Work collaboratively with internal sales, service and operational teams to deliver a positive customer experience.
• Monitor market trends, competitor activity and emerging business opportunities.

About You

We're looking for someone who is confident, proactive and enjoys building relationships.

Ideally, you'll bring:

• Experience in sales, account management or business development, preferably within a B2B environment.
• Strong communication, negotiation and relationship-building skills.
• A proactive approach to prospecting, generating leads and securing new business.
• Confidence working independently and managing your own customer appointments and schedule.
• Strong organisational and time management skills.
• A customer-focused approach with the ability to identify needs and provide suitable solutions.
• A results-driven attitude and motivation to achieve sales targets.

• A current driver's licence and willingness to travel regularly to customer sites.

Experience in the coffee, hospitality, foodservice or equipment industries would be highly regarded, but is not essential.

Most importantly, we're looking for someone with the right attitude, initiative and drive to succeed.

What We Offer

• The opportunity to join an established and growing business within the commercial coffee industry.
• A diverse and autonomous field-based sales role.
• The opportunity to represent leading commercial coffee equipment brands.
• An existing customer base with significant opportunities for further growth.
• Product training and ongoing support from an experienced team.
• A supportive and collaborative working environment.
• Opportunities for professional development and career progression.
• A competitive remuneration package tailored to experience and capability.