Account Manager

Renesaselectronics; Australia; On-site; AUD 90,000 - 130,000; Full time

Job summary

Renesaselectronics in Australia is seeking an Altium Agile Team Account Manager to grow a defined portfolio and drive customer success by promoting adoption of Agile Team solutions. You will nurture relationships, identify expansion opportunities, and support renewals, helping engineering teams improve collaboration and design workflows.

You'll work closely with internal stakeholders, delivering value through consultative selling, proactive account planning, and ensuring customers achieve their

Qualifications

• Proven experience in account management, sales, customer success, or renewals.
• Experience in SaaS, software, technology, or subscription-based businesses preferred.
• Demonstrated ability to meet or exceed revenue, retention, or growth targets.
• Experience managing multiple customer accounts and prioritising opportunities.
• Strong proficiency with CRM systems (e.g. Salesforce) and sales tools.
• Bachelor's degree in business, commerce, engineering, technology, or related field preferred.
• Experience working with cross-functional teams in a matrix environment.
• Knowledge of PCB design, engineering software, or electronics industry highly regarded.

Skills

Relationship building

Stakeholder management

Consultative selling

Communication & negotiation

Pipeline management

Account planning

Cross-functional collaboration

Education

Bachelor's degree in related field

Tools

Salesforce

CRM tools

Job description

An Altium Agile Team Account Manager is responsible for driving growth and customer success within a defined portfolio of accounts by promoting adoption of Altium's Agile Team solutions. The role focuses on managing customer relationships, identifying expansion opportunities, and supporting renewals while helping engineering teams improve collaboration, productivity, and design workflows. Working closely with internal stakeholders, the Account Manager delivers value through consultative selling, proactive account planning, and ensuring customers achieve their business and technical objectives.

Key Characteristics and Skills:

• Strong relationship-building and stakeholder management skills
• Consultative sales approach with the ability to uncover customer needs
• Excellent communication, presentation, and negotiation skills
• Commercial acumen with a focus on growth, retention, and customer value
• Highly organised with strong time management and pipeline management abilities
• Proactive, self-motivated, and results-driven mindset
• Ability to collaborate effectively across sales, support, and customer success teams
• Adaptability and resilience in a fast-paced, changing environment
• Understanding of SaaS, subscription models, and technology solutions
• Customer-first mindset with a passion for delivering outcomes

Qualifications:

• Proven experience in account management, sales, customer success, or renewals
• Experience working in SaaS, software, technology, or subscription-based businesses preferred
• Demonstrated ability to meet or exceed revenue, retention, or growth targets
• Experience managing multiple customer accounts and prioritising opportunities effectively
• Strong proficiency with CRM systems (e.g. Salesforce) and sales tools
• Bachelor's degree in business, commerce, engineering, technology, or related field preferred
• Experience working with cross-functional teams in a matrix environment
• Knowledge of PCB design, engineering software, or electronics industry highly regarded