Account Manager

Jobtailor; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Job summary

Jobtailor in Adelaide is seeking an experienced Senior Account Manager to drive strategic client partnerships and revenue growth across a portfolio of IT-focused offerings. You will coordinate cross-functional teams, conduct product demonstrations, and negotiate contracts to deliver tailored technology solutions.

The role requires strong relationship-building, excellent communication, and a track record of delivering end-to-end sales success in a fast-paced environment.

Qualifications

• 4+ years of related account management or similar experience.
• Experience with managing customer contracts and requests.
• Proven sales ability including outstanding negotiation skills and persuasive ability.
• Expert IT product and industry knowledge coupled with the ability to deal with clients at all levels.
• Specialist knowledge of relevant IT industry and vendor products.
• Strong Project management skills.
• Excellent communication skills, both written and verbal.

Responsibilities

• Formulating, implementing and managing strategic business plans for major/key client accounts to achieve sales revenue targets
• Managing revenue, growth, productivity and profit for your entire portfolio
• Leading program processes and coordinating cross-business resources to ensure achievement of goals, schedules and quality commitments
• Managing negotiations between the organisation, clients and third-parties involved
• Collaborating with sales and support groups to identify opportunities for expanded business
• Conducting product demonstrations and coordinating preparation of sales proposals, tenders and contracts
• Acting as the organisation's single point of contact to clients during implementation
• Working closely with clients to determine present and future needs and proposing suitable products, services and upgrades
• Advising customers on information and business technology strategy
• Supporting the wider sales team where required

Skills

Account Management

Sales Negotiation

Project Management

IT Product Knowledge

Client Relationship Management

Job description

• Formulating, implementing and managing strategic business plans for major/key client accounts to achieve sales revenue targets
• Managing revenue, growth, productivity and profit for your entire portfolio
• Leading program processes and coordinating cross-business resources to ensure achievement of goals, schedules and quality commitments
• Managing negotiations between the organisation, clients and third-parties involved
• Collaborating with sales and support groups to identify opportunities for expanded business
• Conducting product demonstrations and coordinating preparation of sales proposals, tenders and contracts
• Acting as the organisation's single point of contact to clients during implementation
• Working closely with clients to determine present and future needs and proposing suitable products, services and upgrades
• Advising customers on information and business technology strategy
• Supporting the wider sales team where required

Requirements

• 4+ years of related account management or similar experience
• Experience with managing customer contracts and requests
• Proven sales ability including outstanding negotiation skills and persuasive ability
• Expert IT product and industry knowledge coupled with the ability to deal with clients at all levels
• Specialist knowledge of relevant IT industry and vendor products
• Strong Project management skills
• Excellent communication skills, both written and verbal

Core Competencies

Demonstrates expertise in strategic account management, driving sales revenue through effective negotiation and project management. Possesses strong IT product knowledge and the ability to collaborate with clients to meet their business technology needs.

Highest-signal resume keywords

• Account Management
• Sales Negotiation
• Project Management
• IT Product Knowledge
• Client Relationship Management

Hard Skills

• Sales Revenue Target Achievement
• Contract Management
• Product Demonstration
• Sales Proposal Preparation
• Business Technology Strategy

Soft Skills

• Excellent Communication Skills
• Persuasive Ability
• Collaboration

Industry Keywords

• IT Industry Knowledge
• Vendor Products
• Client Needs Assessment
• Cross-Business Coordination
• Sales Team Support