Account Manager

Renesas Electronics Corp.; Sydney, Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Altium is seeking an Account Manager to drive growth and customer success for its Agile Team solutions. You will manage relationships, identify expansion opportunities, and support renewals while helping engineering teams improve collaboration and design workflows.

The role requires consultative selling, strong communication, and the ability to work across sales, support, and customer success teams in a fast-paced environment.

Qualifications

• Proven experience in account management, sales, customer success, or renewals.
• Experience in SaaS, software, tech, or subscription-based businesses preferred.
• Able to meet or exceed revenue, retention, or growth targets.
• Experience managing multiple accounts and prioritising opportunities.

Responsibilities

• Drive growth and customer success within a defined portfolio.
• Promote adoption of Agile Team solutions.
• Identify expansion opportunities and support renewals.
• Collaborate with sales, support, and customer success teams to deliver value.
• Perform proactive account planning and ensure customers achieve objectives.

Skills

Relationship building

Stakeholder management

Consultative selling

Communication

Negotiation

Opportunity discovery

Time management

Pipeline management

Collaboration across teams

Adaptability

Education

Bachelor’s degree in business/commerce/engineering/technology

Tools

Salesforce

Job description

• Employment Type: Fixed Term (TEMP_SHORT)
• Remote Work Available: No

Job Description

An Altium Agile Team Account Manager is responsible for driving growth and customer success within a defined portfolio of accounts by promoting adoption of Altium’s Agile Team solutions. The role focuses on managing customer relationships, identifying expansion opportunities, and supporting renewals while helping engineering teams improve collaboration, productivity, and design workflows. Working closely with internal stakeholders, the Account Manager delivers value through consultative selling, proactive account planning, and ensuring customers achieve their business and technical objectives.

Key Characteristics and Skills:

Strong relationship-building and stakeholder management skills

Consultative sales approach with the ability to uncover customer needs

Excellent communication, presentation, and negotiation skills

Commercial acumen with a focus on growth, retention, and customer value

Highly organised with strong time management and pipeline management abilities

Proactive, self-motivated, and results-driven mindset

Ability to collaborate effectively across sales, support, and customer success teams

Adaptability and resilience in a fast-paced, changing environment

Understanding of SaaS, subscription models, and technology solutions

Customer-first mindset with a passion for delivering outcomes

Qualifications:

Proven experience in account management, sales, customer success, or renewals

Experience working in SaaS, software, technology, or subscription-based businesses preferred

Demonstrated ability to meet or exceed revenue, retention, or growth targets

Experience managing multiple customer accounts and prioritising opportunities effectively

Strong proficiency with CRM systems (e.g. Salesforce) and sales tools

Bachelor’s degree in business, commerce, engineering, technology, or related field preferred

Experience working with cross-functional teams in a matrix environment

Knowledge of PCB design, engineering software, or electronics industry highly regarded