SaaS Account Manager - Growth & Customer Success

Renesas; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Renesas is seeking an Altium Agile Team Account Manager to drive growth and customer success across a defined portfolio. You will promote adoption of Altium’s Agile Team solutions, manage relationships, identify expansion opportunities, and support renewals while helping engineering teams improve collaboration and design workflows.

You will work with sales, support, and customer success teams, applying a consultative selling approach, strong communication, and effective pipeline management to

Qualifications

• Proven experience in account management, sales, customer success, or renewals.
• Experience working in SaaS, software, technology, or subscription-based businesses preferred.
• Demonstrated ability to meet or exceed revenue, retention, or growth targets.
• Experience managing multiple customer accounts and prioritising opportunities effectively.
• Strong proficiency with CRM systems (e.g. Salesforce) and sales tools.
• Bachelor’s degree in business, commerce, engineering, technology, or related field preferred.

Skills

Relationship management

Consultative selling

Communication skills

Negotiation

Pipeline management

Cross-functional collaboration

Education

Bachelor's degree in business, commerce, engineering, technology, or related field

Tools

Salesforce

Job description

Renesas is seeking an Altium Agile Team Account Manager to drive growth and customer success across a defined portfolio. You will promote adoption of Altium’s Agile Team solutions, manage relationships, identify expansion opportunities, and support renewals while helping engineering teams improve collaboration and design workflows.

You will work with sales, support, and customer success teams, applying a consultative selling approach, strong communication, and effective pipeline management to