Seasonal Store Support

Fendi; Wien; On-site; EUR 23,000 - 32,000; Full time

Job summary

Fendi in Vienna is seeking seasonal support to assist the boutique team during the busy end of the year, delivering exceptional service to clients. In this non-selling role you welcome clients, assist with information on product availability or appointments, offer drinks, maintain displays and support with gift wrapping, stock runners and client data.

Ideal candidates are passionate about luxury service, fluent in English and German, with a proactive, approachable attitude and comfort using IT

Qualifications

• Fluent English and German are required.
• Exceptional client service and communication skills.
• Comfortable with multi-tasking in a fast-paced luxury environment.

Responsibilities

• Welcome clients and animate waiting time.
• Provide information on product availability and appointment bookings.
• Offer drinks and maintain displays for strong store appearance.
• Assist with gift wrapping and act as a runner between shop floor and stock rooms.
• Collect client information as needed.

Skills

Fluent English

Fluent German

Multi-tasking

People skills

IT tools

Tools

IT tools

Job description

Position

As seasonal support, you will assist the Fendi boutique team in delivering the best experience to our clients during the busy end of year.

Job responsibilities

In this non-selling role, you will be responsible to welcome our clients, animate waiting time, offering assistance with information on product availability or appointment booking, offering drinks and maintaining displays as well as a strong store appearance and tidiness in general. You will support the boutique team with gift wrapping or by being a \"runner\" between shop floor and stock rooms or by taking client information, for instance.

Profile

This is a perfect opportunity for anyone looking to enter the luxury industry who has a passion for client service, excellent people skills as well as a strong sense of empathy and agility. The ideal candidate will be an extremely proactive and 'switched on' individual with an outgoing, charismatic and approachable character as well as a high level of resilience that allows them to thrive in a fast-paced environment. You must be at ease with multi-tasking and comfortable to work with different kinds of IT tools.

Impeccable grooming and communication skills are a requirement, as are fluent English and German. Any additional relevant languages are a plus.

You must have a valid visa and work permit for Austria if not an Austrian/EU citizen.

LVMH is committed to non-discrimination and respect of each person's singularities. We recognize and recruit all types of talent.

FENDI
MAISON

The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendi boutique - a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity.