Seasonal Store Support - Vienna

Fendi; Wien; On-site; EUR 17,000 - 25,000; Full time

Job summary

Fendi in Austria is seeking seasonal support for its boutique team during the busy end-of-year period. In a non-selling role, you will welcome clients, assist with information on product availability, appointment bookings, and keep the boutique tidy and welcoming for guests.

Fluency in English and German is required, with a proactive, resilient, and customer-centric attitude. Multi-tasking and comfort with IT tools are essential, and a valid Austrian work permit is required if not an Austrian/EU

Qualifications

• Fluent in English and German.
• Ability to multitask and keep high standards.
• Excellent people skills and empathy.

Responsibilities

• Welcome clients and animate waiting time while assisting with information on product availability or booking appointments.
• Offer drinks and maintain displays and store appearance.
• Support the boutique team as a runner between shop floor and stock rooms and collect client information.

Skills

Customer service

Multitasking

Communication

Tools

POS systems

Job description

Position

As seasonal support, you will assist the Fendi boutique team in delivering the best experience to our clients during the busy end of year.

Position

As seasonal support, you will assist the Fendi boutique team in delivering the best experience to our clients during the busy end of year.

Job Responsibilities

In this non-selling role, you will be responsible to welcome our clients, animate waiting time, offering assistance with information on product availability or appointment booking, offering drinks and maintaining displays as well as a strong store appearance and tidiness in general. You will support the boutique team with gift wrapping or by being a "runner" between shop floor and stock rooms or by taking client information, for instance.

Profile

This is a perfect opportunity for anyone looking to enter the luxury industry who has a passion for client service, excellent people skills as well as a strong sense of empathy and agility. The ideal candidate will be an extremely proactive and 'switched on' individual with an outgoing, charismatic and approachable character as well as a high level of resilience that allows them to thrive in a fast-paced environment. You must be at ease with multi-tasking and comfortable to work with different kinds of IT tools.

Impeccable grooming and communication skills are a requirement, as are fluent English and German. Any additional relevant languages are a plus.

You must have a valid visa and work permit for Austria if not an Austrian/EU citizen.

LVMH is committed to non-discrimination and respect of each person's singularities. We recognize and recruit all types of talent.