Luxury Store Concierge — Seasonal Support (English/German)

LVMH; Wien; On-site; EUR 19,000 - 30,000; Full time

Job summary

The Fendi boutique in Vienna, operated under LVMH, seeks a seasonal support to assist the boutique team in delivering an exceptional client experience during the busy period. This non-selling role focuses on welcoming clients, managing waiting areas, providing information on product availability and appointments, offering refreshments, and keeping displays and the store looking pristine.

You will support gift wrapping, act as a runner between shop floor and stock rooms, and help collect client

Qualifications

• Impeccable grooming and communication skills.
• Fluency in English and German required.
• Visa and work permit for Austria required if not Austrian/EU.
• Ability to multitask and work with IT tools.

Responsibilities

• Welcome clients and manage waiting areas to ensure a premium experience.
• Provide information on product availability and appointment bookings.
• Offer drinks and maintain displays and store tidiness.
• Assist with gift wrapping and act as a runner between shop floor and stock rooms.
• Collect client information as needed.

Skills

Fluent English

Fluent German

Excellent people skills

Proactive

Job description

The Fendi boutique in Vienna, operated under LVMH, seeks a seasonal support to assist the boutique team in delivering an exceptional client experience during the busy period. This non-selling role focuses on welcoming clients, managing waiting areas, providing information on product availability and appointments, offering refreshments, and keeping displays and the store looking pristine.

You will support gift wrapping, act as a runner between shop floor and stock rooms, and help collect client