Luxury Client Advisor (Part-Time) – Vienna

Fendi; Wien; On-site; EUR 17,000 - 28,000; Part time

Job summary

FENDI Ambassador role within a luxury retail setting in the LVMH group offers an extraordinary client experience, showcasing FENDI history, craftsmanship and materials. You will lead sales with a focus on quality interactions and integrity.

The position requires fluent English and German, strong selling skills, and professional presentation. It is a fixed-term, part-time role emphasizing luxury service and CRM-driven client care.

Qualifications

• Experience in a client-facing role, ideally retail or hospitality.
• Strong selling and communication skills.
• Excellent relationship-building and professional image.
• Fluency in English and German.
• Proficient with a retail management system.

Responsibilities

• Lead individual sales and achieve performance target and KPI.
• Engage in upselling, cross selling and multiple selling for all product categories.
• Strengthen customer relations and nurture loyal client base with CRM tools.
• Operate the retail management system for stock transfers, payments, and stock inquiries.
• Support inventory accuracy and proper reception, display and storage of merchandise.

Skills

Client-facing

Sales skills

Communication skills

Multitasking

Organization

Self-confidence

Customer service

Fluent English & German

Tools

Retail management system

Job description

FENDI Ambassador role within a luxury retail setting in the LVMH group offers an extraordinary client experience, showcasing FENDI history, craftsmanship and materials. You will lead sales with a focus on quality interactions and integrity.

The position requires fluent English and German, strong selling skills, and professional presentation. It is a fixed-term, part-time role emphasizing luxury service and CRM-driven client care.