Seasonal Store Support Full Time (m/f/d)

LVMH Group; Salzburg; On-site; EUR 28,000 - 35,000; Full time

Benefits offered by this job

Personalized training

Employee discounts

Referral bonuses

Exclusive events

Lunch allowance

Beauty services

Company pension plan

Exclusive benefits

Job summary

Louis Vuitton is seeking a Seasonal Store Support Full Time (m/f/d) in Austria to assist the store team during the Christmas and New Year peak. The role focuses on welcoming clients, guiding them through the space, assisting with drinks, wrapping, and ensuring a pristine store presentation, while supporting the sales team as needed.

The ideal candidate is passionate about client service, has excellent communication skills in English and German, and is available full time (5 days a week,

Qualifications

• Fluent English and German required.
• Proactive, customer-focused with strong communication skills.
• Visa/work permit for Austria required if not Austrian/EU citizen.

Responsibilities

• Welcoming clients with the highest courtesy and professionalism, creating a strong first impression.
• Determine client needs and direct them to relevant departments or people in-store.
• Assist management on duty with waiting time and client flow using digital wait-list tools and ensure smooth communication.
• Serve drinks to clients.
• Keep the store tidy and maintain strong visual standards throughout the day.
• Assist with wrapping, running and packaging for the sales team.
• Collaborate with the store team to deliver a seamless client experience aligned with Louis Vuitton standards.

Skills

Fluent English

Fluent German

Job description

Seasonal Store Support Full Time (m/f/d)

As seasonal support, you will assist the Louis Vuitton store team in delivering the best experience to our clients during the busy Christmas & New Year period.

In this non-selling role, you will be responsible to facilitate and elevate the client’s journey through the store by animating the in-store welcome and waiting time, effectively determining the client’s needs and offering assistance with directions or information, offering drinks and maintaining displays as well as a strong store appearance and tidiness in general. You will support the sales team with gift wrapping, product search or by being a “runner” between shop floor and stock rooms in case of need, for instance during or after client appointments.

You will partner with the managers and client advisors on duty to set a positive tone for the entire experience a client will have while they are with us and through this you will be essential to bringing the Louis Vuitton Promise to life.

Job responsibilities

ROLE & RESPONSIBILITIES

• Welcoming clients with the highest degree of courtesy and professionalism, providing an excellent first impression of our brand to all visitors
• Effectively determining client needs and providing direction towards the relevant departments or people inside the store
• Supporting the management team on duty in effectively managing and animating waiting time and client flow by using digital wait list tools and ensuring smooth client communication
• Serving drinks to clients
• Tidying up around the store and maintaining strong visual standards throughout the day
• Wrapping, running and packaging assistance to the sales team
• Collaborating with the store team at large to create a seamless client experience in line with the Louis Vuitton Promise and brand standards

Profile

PROFILE

• This is a perfect opportunity for anyone looking for a part-time role to enter the luxury industry who has a passion for client service, excellent people skills as well as a strong sense of empathy and agility. The ideal candidate will be an extremely proactive and ‘switched on’ individual with an outgoing, charismatic and approachable character as well as a high level of resilience that allows them to thrive in a fast-paced environment. You must be at ease with multi-tasking and comfortable to work with different kinds of IT tools.
• Impeccable grooming and communication skills are a requirement, as are fluent English and German. Any additional relevant languages are a plus.
• You must have a valid visa and work permit for Austria if not an Austrian/EU citizen.
• The ideal candidate must be available full time (5 days a week), including some Saturdays. Please only apply if this working pattern is feasible for you for the entire duration of the contract, including the Christmas and New Years week, excluding any public holidays where the store is closed.

Additional information

The salary for this position is at least €31.514 gross annually (based on a full-time employment of 38.5 hours per week). Depending on your qualification and experience, a higher overpayment is possible. In addition, we offer a range of attractive benefits:

What we offer:

At Louis Vuitton, you will become part of a company characterized by creativity, savoir-faire, and innovation. You will work in an international and team-oriented environment where diverse talents come together to shape the future of the luxury industry.

In addition to entering the world of exclusivity, you can expect a wide range of attractive benefits.

• Personalized training and development opportunities within the LVMH Group, the world’s leading luxury goods group, to specifically support your professional and personal growth
• Attractive employee discounts on Louis Vuitton products, “Family and Friends” discounts on other LVMH Group brands
• Referral program with bonuses
• Participation in exclusive events in Austria and abroad
• Monthly lunch allowance
• Beauty services such as hair or manicure appointments
• Company pension plan
• Access to exclusive corporate benefits and partner offers

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.