Luxury Boutique Guest Services Associate (Seasonal)

Fendi; Wien; On-site; EUR 23,000 - 32,000; Full time

Job summary

Fendi in Vienna is seeking seasonal support to assist the boutique team during the busy end of the year, delivering exceptional service to clients. In this non-selling role you welcome clients, assist with information on product availability or appointments, offer drinks, maintain displays and support with gift wrapping, stock runners and client data.

Ideal candidates are passionate about luxury service, fluent in English and German, with a proactive, approachable attitude and comfort using IT

Qualifications

• Fluent English and German are required.
• Exceptional client service and communication skills.
• Comfortable with multi-tasking in a fast-paced luxury environment.

Responsibilities

• Welcome clients and animate waiting time.
• Provide information on product availability and appointment bookings.
• Offer drinks and maintain displays for strong store appearance.
• Assist with gift wrapping and act as a runner between shop floor and stock rooms.
• Collect client information as needed.

Skills

Fluent English

Fluent German

Multi-tasking

People skills

IT tools

Tools

IT tools

Job description

Fendi in Vienna is seeking seasonal support to assist the boutique team during the busy end of the year, delivering exceptional service to clients. In this non-selling role you welcome clients, assist with information on product availability or appointments, offer drinks, maintain displays and support with gift wrapping, stock runners and client data.

Ideal candidates are passionate about luxury service, fluent in English and German, with a proactive, approachable attitude and comfort using IT