Receptionist (f/m/d)

Hapimag AG; Österreich; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

30% discounted membership

30% discount in restaurants

Work across Europe

HapiAcademy for professional skills

Team events and activities

Job summary

A hospitality resort company in Austria seeks an experienced guest reception professional. The role focuses on managing check-ins/outs, overseeing cash management, and ensuring guest satisfaction. Candidates should have completed professional training and possess 2-3 years of experience in similar positions. Proficiency in German and English is required, with additional languages advantageous. The position offers a fixed-term contract, clear working hours, and numerous employee benefits, including discounts and learning opportunities.

Qualifications

• 2–3 years of professional experience at a reception desk or in a comparable position.
• Experience in front office and guest management.
• Cheerful and hospitable personality.
• Very good German and English skills (spoken/written), Italian and other languages is an advantage.
• Cheerful and hospitable personality.

Responsibilities

• Looking after guests as well as check-in and check-out.
• Invoice checks and daily closings.
• Contributing to quality assurance and guest satisfaction.
• Close cooperation with all departments.
• Taking on various additional administrative tasks.

Skills

Guest management

Cash management

Administrative tasks

Fluent German

Fluent English

Hospitality

Education

Completed professional training

Job description

The Hapimag Resort Bad Gastein/Austria has 154 holiday apartments, an indoor swimming pool with a small wellness area and a fitness room. The Kaiserhof restaurant has around 100 seats in various rooms, an outdoor terrace with 50 seats, a hotel bar and offers à la carte and buffet-style dining.

Your smile is our calling card! For this full-time, year-round position, we are looking for an organised, friendly and experienced person with a warm heart who will delight our guests and ensure they have an unforgettable stay.

What you can expect

• Looking after our guests as well as check-in and check-out
• Cash management, invoice checks, daily closings
• Contributing to the optimisation of quality assurance and guest satisfaction
• Close cooperation with all departments
• Taking on various additional administrative tasks

What you bring along

• Completed professional training
• 2–3 years of professional experience at the reception desk or in a comparable position
• Experience in front office, guest management and, ideally, staff management
• Very good German and English skills (spoken/written), Italian and other languages is an advantage
• Cheerful and hospitable personality

What we offer

Local benefits

• Varied work in a friendly working environment with an international focus and in a well-coordinated and highly motivated team
• Fixed-term contract until the beginning of November (as the resort closes in November) with performance-based remuneration, re-registration in December
• Clearly defined working hours and fixed days off (40-hour week)
• Opportunities to help shape and develop the company
• Staff accommodation by arrangement
• Enjoy a two-week holiday without losing any points at a Hapimag resort of your choice
• Benefit from attractive special conditions for stays in all Hapimag resorts worldwide

Benefits at Hapimag

30% discounted membership

30% discount in restaurants

Work across Europe and regardless of the season

Workation within the EU/EFTA region

HapiAcademy - Your home for learning to level up your professional skills

Exciting team events and activities

Apply now

Are you our new team member who will welcome our guests with warmth and hospitality? Then please send your complete application documents by email to: [emailprotected]

Spontaneous applicationfor office positions (Headquarter & Area-Offices).

Spontaneous application for positions at our resorts (all functions).