Tourismus Account Manager (m/f/d)

We Rent Apartments; Österreich; Vor Ort; EUR 38.000 - 56.000; Vollzeit

Zusammenfassung

We Rent Apartments in Zell am See is seeking a Tourism Account Manager to support our guests, coordinate bookings and manage daily holiday apartment operations in a modern hospitality environment. You will handle guest inquiries, arrange reservations, check-ins and liaise with housekeeping and external providers, ensuring smooth stays and high guest satisfaction.

Excellent German and good English are essential, and the role offers flexible full-time or part-time options in a destination known

Qualifikationen

• Experience in tourism, hospitality or guest services.
• Front office, reception or guest relations experience.
• Excellent communication and interpersonal skills.
• Professional, friendly and service-oriented attitude.
• Strong organisational skills and structured working approach.
• Enjoy working with people from different cultures.
• Passion for tourism, travel and hospitality.
• Very good German and good English language skills.

Aufgaben

• Be the main point of contact for guests and manage bookings from inquiry to check-out.
• Support guests before, during and after their stay, answering enquiries and coordinating reservations.
• Communicate with guests via email, phone and digital channels with fast response times.
• Coordinate check-ins, arrivals and operational processes with housekeeping and service providers.
• Support daily hospitality operations and optimize internal workflows for a smooth guest experience.
• Work in a modern hospitality environment with digital tools and structured processes.

Kenntnisse

Tourism and hospitality

Guest services

Front office / reception

Communication skills

Interpersonal skills

Organisational skills

Cultural awareness

German and English

Jobbeschreibung

Role Overview

we rent apartments is a growing company specializing in tourism, holiday apartment management and hospitality services. We manage holiday apartments and chalets across Alpine destinations while providing professional property management for owners and outstanding guest experiences.

By combining digital booking technology, structured operational processes and personal guest support, we create a modern hospitality experience for both guests and property owners.

To strengthen our team in Zell am See, we are looking for a Tourism Account Manager (m/f/d) who will support our guests, coordinate bookings and play a key role in the daily management of our holiday apartments.

Your Tasks

As a Tourism Account Manager (m/f/d), you are the main point of contact for our guests and ensure that every stay is professionally managed from booking through to departure.

Your responsibilities include supporting guests before, during and after their stay, answering enquiries, coordinating reservations and assisting with all organisational matters related to their holiday.

Another important part of your role is guest communication via email, telephone and digital communication channels, ensuring quick response times and excellent customer service.

You will also coordinate check-ins, guest arrivals and operational processes for our holiday apartments and chalets while working closely with housekeeping, facility management and external service providers.

In addition, you will assist with daily hospitality operations, oversee bookings and help optimise internal workflows to ensure a smooth guest experience.

Unlike a traditional hotel reception, you will work in a modern hospitality environment supported by digital systems, efficient processes and more predictable working hours.

Your Profile

Ideally, you have:

• Experience in tourism, hospitality or guest services
• Previous experience in front office, reception or guest relations
• Excellent communication and interpersonal skills
• A friendly, professional and service-oriented attitude
• Strong organisational skills and a structured way of working
• Enjoy working with people from different cultures
• Passion for tourism, travel and hospitality
• Very good German and good English language skills

This position is ideal for people who enjoy working with guests, taking responsibility and helping create memorable holiday experiences.

Enjoy rewarding opportunities, supportive work culture, and benefits designed to help you grow in your tourism career.

Flexible Working Options

Choose from full-time or part-time roles that fit your lifestyle and work preferences.

Modern Digital Tools

Work with innovative systems, CRM tools, and digital platforms that make your job easier.

Beautiful Working Destination

Enjoy working in stunning tourism destinations surrounded by nature and vibrant hospitality experiences.

What we offer

At we rent apartments, you will join a growing company that is shaping the future of tourism and hospitality services.

We offer:

• a varied role in guest services and holiday apartment operations
• more predictable working hours than in traditional hotel businesses
• a modern workplace with digital tools and structured processes
• daily interaction with international guests
• short decision-making processes and a supportive team
• a workplace in one of Austria's leading tourism destinations
• long-term career opportunities within the hospitality industry

Our company culture is built on the values of Honesty, Openness and Responsibility. These values shape the way we work together as a team and how we care for our guests and business partners.

Related Job Positions

Housekeeping / Holiday Apartment Cleaner (m/f/d)

M/F/D

To strengthen our team, we are looking for Housekeeping Staff / Holiday Apartment Cleaners (m/f/d) who are passionate about maintaining high cleaning standards and preparing our holiday apartments between guest stays to ensure every new arrival enjoys a clean, comfortable and welcoming home away from home.

To strengthen our team in Zell am See, we are looking for an HR Manager / HR Generalist (m/f/d) who will develop our HR processes, support our employees and help shape the continued growth of our organisation.

we rent apartments specialises in the professional management and marketing of holiday apartments and holiday homes in Alpine tourism destinations.

Managing holiday properties today involves much more than reservations. It includes digital booking systems, guest communication, housekeeping coordination, maintenance planning and operational service management. We combine these services within one structured system supported by modern technology and local expertise.

This creates a modern hospitality model that helps property owners maximise the value of their holiday homes while providing guests with an exceptional holiday experience.