Receptionist (m/f/d)

A-ROSA Hotels Hirschegg/Vorarlberg; Hirschegg; On-site; EUR 29,000 - 35,000; Full time

Benefits offered by this job

14 salaries per year

28 days of holiday

Free meals

Free use of fitness room and swimming pool

Travel discounts

Discounts on F&B and SPA services

Internal training and further education

Provision of a low-cost flat

Free employee clothing

Job summary

A-ROSA Hotels Hirschegg/Vorarlberg is seeking a motivated receptionist (m/f/d) who will greet guests warmly and ensure they enjoy their stay. You will help guests discover the many activities available in Kleinwalsertal while providing outstanding service.

The ideal candidate has a completed training in the hotel industry and is a good salesperson with excellent communication skills in German and specialized English. We offer competitive benefits, including additional vacation days and free meals.

Qualifications

• Successfully completed training in hotel industry or professional experience in a comparable position.
• Willingness to take on responsibility and demonstrate good manners.

Responsibilities

• Be the first beaming face our guests see upon arrival.
• Familiarize guests with ways to spend their holiday.
• Provide warm and authentic service.

Skills

Sales skills

Good manners

Empathy

Service orientation

Independent thinking

Good communication in German

Good communication in specialized English

Education

Completed training in hotel industry

Job description

That's WE!

With us, casualness and elegance go hand in hand. Whether in our gourmet restaurant or in our spa area, we prepare the best experiences for ourselves and our guests. We are known for our team spirit, because we always pull together to realise our goals and ideas. The ski slopes are right behind the house, spectacular nature to live out all your enthusiasms and simply look up into the blue sky on the mountain pasture.

Will you continue to write history with us and celebrate successes together with us? We are looking for creative doers, relaxed experts and motivated over‑the‑top thinkers!

Your life in the mountains starts NOW!

Together with the coolest reception team, you will be the first beaming face our guests see. Show them around our IFEN Hotel, familiarise them with the many ways they can spend their best holiday in Kleinwalsertal. Be there for them - with your infectious laugh, your authentic personality and your empathy.

What sets you apart

• The mountains are your feel‑good place
• Successfully completed training in the hotel industry or professional experience in a comparable position
• You are a good salesperson
• Very good manners and a charming demeanour
• Willingness to take on responsibility
• Warm & authentic service‑orientated service
• Independent, committed thinking and acting
• Good German and specialised English

What we use to land you

You are more than just a team member - you are part of a community! We offer you a working environment with unbeatable benefits so that you feel completely at home with us as a receptionist (m/f/d):

• Annual position with 14 salaries
• Payment via collective agreement; overpayment possible based on qualifications
• You get 28 days of holiday with us instead of the usual 25 days
• Free meals in the morning, at lunchtime and in the evening (also on days off)
• Free use of our fitness room and swimming pool
• Travel discounts for our first‑class resorts and hotels
• Discounts on F&B and SPA services at all locations
• Service exchange and support bonuses - we also give extra recognition for extra commitment
• Anniversary bonuses from the 1st year of service
• Our referral programme rewards you with up to 1000 gross per referral
• Free support and coaching offers for all life situations with voiio
• Internal training and further education opportunities
• Exciting development opportunities within our international group of companies (Germany, Austria, Italy)
• Corporate benefits: discounts with over 1500 providers of high-quality products and services
• Free employee clothing - provision and cleaning included
• Provision of a low-cost flat