German-Speaking Support Specialist – Relocation & Bonuses

WW Talents; Klagenfurt am Wörthersee; On-site; EUR 14,000 - 18,000; Full time

Benefits offered by this job

Relocation package

Job summary

WW Talents in Athens seeks a German-speaking Customer Service Representative to deliver professional support across phone, email, and chat. You will assist customers with inquiries, orders, and accounts while maintaining a positive customer experience.

The role requires German language proficiency (C1/C2) and English (B2-C1) for training and internal communication. The position is on-site with a relocation package included for eligible candidates.

Qualifications

• German language at C1/C2 level
• English proficiency at B2-C1 level for training and internal communication
• Previous customer service or helpdesk experience preferred but not required

Responsibilities

• Provide high-quality customer service in German via phone, email, and chat
• Assist customers with general inquiries, orders, and account-related requests
• Resolve customer issues professionally with timely solutions
• Document interactions accurately in CRM and support systems
• Maintain high levels of customer satisfaction and service quality
• Collaborate with internal teams to resolve issues efficiently
• Follow company procedures and service standards

Skills

German language

English language

Customer service mindset

Problem solving

Communication skills

Education

Customer service experience preferred

Tools

CRM software

Job description

WW Talents in Athens seeks a German-speaking Customer Service Representative to deliver professional support across phone, email, and chat. You will assist customers with inquiries, orders, and accounts while maintaining a positive customer experience.

The role requires German language proficiency (C1/C2) and English (B2-C1) for training and internal communication. The position is on-site with a relocation package included for eligible candidates.