German-Speaking Support & Sales Specialist - Athens

WW Talents; Linz; On-site; EUR 23,000 - 28,000; Full time

Benefits offered by this job

Relocation package

Comprehensive training

International environment

On-site role in Athens

Job summary

WW Talents is seeking a German-speaking professional for an international customer service, technical support and sales role in Athens. You will assist customers via inbound calls and email, help with billing, accounts and technical service inquiries.

The position offers a monthly gross salary of €1,300 paid over 14 months, relocation package, quarterly bonuses up to €900 and productivity bonus up to €240, plus transportation support and comprehensive training.

Qualifications

• Fluent German (C1) and English (B2)
• Strong customer orientation and problem-solving abilities
• Excellent verbal communication and interpersonal skills

Responsibilities

• Assist customers through inbound calls and email
• Respond to inquiries and provide solutions
• Identify customer needs and recommend products/services
• Support cross-selling and upselling when relevant
• Handle account, contract, and service-related requests
• Document interactions and solutions accurately
• Deliver a positive customer experience while meeting quality and performance standards

Skills

German C1

English B2

Customer service

Communication

Problem solving

Digital tools

Mobile devices

Telecommunications

Tools

CRM software

MS Office

Job description

WW Talents is seeking a German-speaking professional for an international customer service, technical support and sales role in Athens. You will assist customers via inbound calls and email, help with billing, accounts and technical service inquiries.

The position offers a monthly gross salary of €1,300 paid over 14 months, relocation package, quarterly bonuses up to €900 and productivity bonus up to €240, plus transportation support and comprehensive training.