German-Speaking Customer Service Advisor | Global Team, Relocation

WW Talents

Linz

On-site

EUR 18,000 - 21,000

Full time

6 days ago
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Benefits offered by this job

Relocation package
On-site in Greece
Training and onboarding

Job summary

WW Talents seeks a German-speaking Customer Service Representative to join an international team in Piraeus, Greece. You will provide professional support to customers via phone, email and chat, handling inquiries and resolving issues to ensure a positive experience across channels.

The role includes on-site work with a structured onboarding and training program. You should have C1/C2 German, strong English, and prior customer service experience is preferred.

Qualifications

  • German language at C1/C2 level.
  • English proficiency B2-C1 for training and internal communication.
  • Previous experience in customer service or support is preferred but not essential.

Responsibilities

  • Provide high-quality customer service in German via phone, email, and chat.
  • Assist customers with inquiries, orders, and account-related requests.
  • Resolve issues professionally and document interactions in CRM.
  • Collaborate with internal teams to resolve customer problems quickly.
  • Ensure a positive customer journey and high satisfaction.

Skills

German (C1/C2)
English (B2-C1)
Customer service
Communication
Problem solving

Tools

CRM systems

Job description

WW Talents seeks a German-speaking Customer Service Representative to join an international team in Piraeus, Greece. You will provide professional support to customers via phone, email and chat, handling inquiries and resolving issues to ensure a positive experience across channels.

The role includes on-site work with a structured onboarding and training program. You should have C1/C2 German, strong English, and prior customer service experience is preferred.

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