Client Support & Sales Specialist – German Speaking

WW Talents; Linz; On-site; EUR 23,000 - 28,000; Full time

Benefits offered by this job

Relocation package

Comprehensive training

International environment

On-site role in Athens

Job summary

WW Talents is seeking a German-speaking professional for an international customer service, technical support and sales role in Athens. You will assist customers via inbound calls and email, help with billing, accounts and technical service inquiries.

The position offers a monthly gross salary of €1,300 paid over 14 months, relocation package, quarterly bonuses up to €900 and productivity bonus up to €240, plus transportation support and comprehensive training.

Qualifications

• Fluent German (C1) and English (B2)
• Strong customer orientation and problem-solving abilities
• Excellent verbal communication and interpersonal skills

Responsibilities

• Assist customers through inbound calls and email
• Respond to inquiries and provide solutions
• Identify customer needs and recommend products/services
• Support cross-selling and upselling when relevant
• Handle account, contract, and service-related requests
• Document interactions and solutions accurately
• Deliver a positive customer experience while meeting quality and performance standards

Skills

German C1

English B2

Customer service

Communication

Problem solving

Digital tools

Mobile devices

Telecommunications

Tools

CRM software

MS Office

Job description

Are you a German-speaking professional looking for an international career in customer service, technical support, and sales?

Location: Athens, Greece (
Work Model: On-site
Employment Type: Full-time
Language: German (C1) + English (B2)
Salary: €1,300 gross/14*month+bonuses+full relocation package

Applicants must already have the legal right to work in Greece. Visa sponsorship is not available for this position.

Your Role

In this roleyou will assist customers via inbound calls and email, helping with billing, account, and technical service inquiries.

Your Responsibilities

• Assist customers through inbound calls and email
• Respond to customer inquiries and provide appropriate solutions.
• Identify customer needs and recommend suitable products or services.
• Support cross-selling and upselling opportunities when relevant.
• Handle account, contract, and service-related requests.
• Resolve customer concerns efficiently and professionally.
• Accurately document customer interactions and solutions.
• Deliver a positive customer experience while meeting quality and performance standards

What We Are Looking For

• Fluent level German with at least C1 proficiency
• English proficiency at B2 level for training and internal communication
• Excellent verbal communication and interpersonal skills
• Strong customer orientation and problem-solving abilities
• Good PC skills and confidence using digital tools
• Familiarity with mobile devices and telecommunications services
• Comfortable working in a target-driven and performance-oriented environment
• Ability to identify sales opportunities and contribute to cross-selling, upselling, and customer retention

What We Offer

• €1,300 gross monthly salary per 14 months
• Sales bonus of up to €900 gross per quarter, based on KPI achievement
• Productivity bonus of up to €240, based on target achievement
• Transportation bonus of up to €100 per month, proportional to on-site working days after training
• Initial 8-month contract with possibility for extension
• Comprehensive paid training: 2 weeks for Customer Care and 1–2 weeks for Sales
• International and dynamic working environment

Relocation Package

We offer relocation support to help you settle into your new life in Athens, including:

• Flight ticket to Greece
• Airport pick-up upon arrival
• Two weeks of hotel accommodation
• Real estate agency fee coverage to assist with finding long-term accommodation

Working Hours

• Monday to Friday, with occasional weekend shifts
• Rotating shifts between 08:00 and 00:00

Why Athens?

Athens offers an excellent opportunity to combine an international career with life in one of Europe's most vibrant and historic cities. Join a multicultural working environment while developing your professional experience in customer service, technical support, sales, and telecommunications.