German-Speaking Field Services Engineer - On-Site IT

Axiom Technologies

Burgenland

Vor Ort

EUR 34.000 - 52.000

Vollzeit

14 Tage+
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Zusammenfassung

Axiom Technologies in Oberwart, Austria, is looking for a German-speaking Field Services Support Engineer to provide on-site IT infrastructure support and hands‑on assistance for enterprise environments.

You will troubleshoot hardware, network, AV rooms and printers, manage on-site user requests, coordinate with vendors, and help onboard new resources, with standard business hours and occasional off‑hour support.

Qualifikationen

  • 1–3 years of hands-on IT field support experience.
  • Fluency in German and English (spoken and written) is mandatory.
  • Basic understanding of data centre equipment and networking components.
  • Proficiency in hardware setup, installation and troubleshooting.
  • Strong coordination and communication skills for collaboration with internal teams and external vendors.
  • Ability to work independently and manage on-site user requests efficiently.

Aufgaben

  • Provide on-site support for hardware, network, and data centre equipment.
  • Diagnose and resolve basic technical issues related to IT infrastructure and data centre equipment.
  • Service Desk (German Calls Handling): Handle and log user issues or service requests in German via phone, email, or ticketing systems.
  • Vendor Coordination: Liaise with third-party vendors and service providers to ensure timely issue resolution and maintenance activities.
  • Device Provisioning & Onboarding: Support hardware setup, device imaging, and assist in onboarding new users and resources.
  • AV Room & Equipment Management: Provide first-level troubleshooting for AV meeting rooms and coordinate with relevant teams for equipment support.
  • Printer Management: Address printer issues, perform basic troubleshooting, and coordinate with printer service vendors as needed.
  • OT Equipment Coordination: Assist with maintenance and troubleshooting activities for operational technology equipment.

Kenntnisse

German language proficiency
English language proficiency
IT field support
On-site troubleshooting

Jobbeschreibung

Axiom Technologies in Oberwart, Austria, is looking for a German-speaking Field Services Support Engineer to provide on-site IT infrastructure support and hands‑on assistance for enterprise environments.

You will troubleshoot hardware, network, AV rooms and printers, manage on-site user requests, coordinate with vendors, and help onboard new resources, with standard business hours and occasional off‑hour support.

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