German-Speaking Customer Service Rep — Porto (Relocation)

Grow-Talent.com; Wien; On-site; EUR 14,000 - 22,000; Full time

Benefits offered by this job

Relocation support

2 weeks training + 1 nesting week on‑s

Job summary

Grow-Talent.com seeks a German-speaking Customer Service Representative to handle bank client inquiries via phone, chat, and email from Porto. This fixed-term role offers relocation support with potential extension to a permanent contract.

Fluency in German (C2) and English (B2) is required, along with strong communication skills to resolve issues in the first contact. On-site working hours are typical with training and nesting periods provided.

Qualifications

• Native/fluent in German (C2).
• Fluent in English (B2).
• Excellent communication and problem-solving in first contact.

Responsibilities

• Handle all incoming contacts from bank clients via phone, chat and email.
• Provide nimble customer service and seek initiatives to improve the customer experience.
• Present the product range in a sales-oriented way and support marketing campaigns.
• Utilise tools and processes to ensure accurate, complete information.

Skills

German (C2)

English (B2)

Job description

Grow-Talent.com seeks a German-speaking Customer Service Representative to handle bank client inquiries via phone, chat, and email from Porto. This fixed-term role offers relocation support with potential extension to a permanent contract.

Fluency in German (C2) and English (B2) is required, along with strong communication skills to resolve issues in the first contact. On-site working hours are typical with training and nesting periods provided.