German-Speaking Customer Support Specialist – Porto (Onsite)

WW Talents; Wien; On-site; EUR 17,000 - 19,000; Full time

Benefits offered by this job

Paid training

Attendance bonus

International environment

Career development opportunities

Job summary

JobsinAustria is seeking a Customer Service Representative in Porto, Portugal. You will be the first point of contact for customers, delivering professional support in German and English.

This full-time onsite role offers paid training, an attendance bonus, and an international, multicultural team, with a gross monthly salary of €1,100 over 14 salaries plus a €150 bonus paid across 11 months. Relocation is not provided; candidates must have the legal right to work in Portugal or be willing to

Qualifications

• Fluent German (C1/C2).
• Good English skills (B2 or higher).
• Strong communication and interpersonal skills.
• Customer-focused mindset with excellent problem-solving abilities.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist customers with product and service-related inquiries.
• Resolve customer issues efficiently while maintaining high-quality service standards.
• Accurately document customer interactions and update internal systems.
• Deliver a positive customer experience with every interaction.

Skills

German (C1/C2)

English (B2+)

Communication skills

Job description

JobsinAustria is seeking a Customer Service Representative in Porto, Portugal. You will be the first point of contact for customers, delivering professional support in German and English.

This full-time onsite role offers paid training, an attendance bonus, and an international, multicultural team, with a gross monthly salary of €1,100 over 14 salaries plus a €150 bonus paid across 11 months. Relocation is not provided; candidates must have the legal right to work in Portugal or be willing to