German-Speaking Customer Service Rep — Onsite Porto, 24/7

WW Talents; Innsbruck; On-site; EUR 156,000 - 187,000; Full time

Benefits offered by this job

Attendance bonus

Paid training

International environment

Career development

Job summary

JobsinAustria in Porto, Portugal is seeking a Customer Service Representative to support customers in German and English. This full-time onsite role offers a 24/7 rotating shift pattern with occasional night hours and a comprehensive training program.

You'll be the first point of contact, resolving inquiries and documenting interactions while delivering an outstanding customer experience in a multicultural environment.

Qualifications

• Fluent German (C1/C2).
• Good English skills (B2+).
• Strong communication and interpersonal skills.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist customers with product and service-related inquiries.
• Resolve customer issues efficiently while maintaining high-quality service standards.
• Accurately document customer interactions and update internal systems.

Skills

German (C1/C2)

English (B2+)

Communication skills

Interpersonal skills

Problem solving

Job description

JobsinAustria in Porto, Portugal is seeking a Customer Service Representative to support customers in German and English. This full-time onsite role offers a 24/7 rotating shift pattern with occasional night hours and a comprehensive training program.

You'll be the first point of contact, resolving inquiries and documenting interactions while delivering an outstanding customer experience in a multicultural environment.