German-Speaking Customer Service Rep — Onsite Porto, 24/7

WW Talents; Innsbruck; Presencial; EUR 156.000 - 187.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attendance bonus

Paid training

International environment

Career development

Descripción de la vacante

JobsinAustria in Porto, Portugal is seeking a Customer Service Representative to support customers in German and English. This full-time onsite role offers a 24/7 rotating shift pattern with occasional night hours and a comprehensive training program.

You'll be the first point of contact, resolving inquiries and documenting interactions while delivering an outstanding customer experience in a multicultural environment.

Formación

• Fluent German (C1/C2).
• Good English skills (B2+).
• Strong communication and interpersonal skills.

Responsabilidades

• Provide customer support via phone, email, and chat.
• Assist customers with product and service-related inquiries.
• Resolve customer issues efficiently while maintaining high-quality service standards.
• Accurately document customer interactions and update internal systems.

Conocimientos

German (C1/C2)

English (B2+)

Communication skills

Interpersonal skills

Problem solving

Descripción del empleo

JobsinAustria in Porto, Portugal is seeking a Customer Service Representative to support customers in German and English. This full-time onsite role offers a 24/7 rotating shift pattern with occasional night hours and a comprehensive training program.

You'll be the first point of contact, resolving inquiries and documenting interactions while delivering an outstanding customer experience in a multicultural environment.