Front Office & Guest Experience Associate — Hybrid

Bitpanda GmbH; Wien; Hybrid; EUR 40,000 - 50,000; Full time

Benefits offered by this job

Hybrid working

Stock options

Mental wellbeing support

Extra PTO 3 days

Udemy courses

Onsite dining

Parent leave (8 weeks)

Merchandise

Company events

Job summary

Bitpanda GmbH in Vienna is seeking a proactive Front Office Associate to manage our front desk at the Vienna HQ, delivering hospitality and serving as the first point of contact for customers, partners, suppliers, employees and visitors. The role requires German proficiency and strong English, excellent organization, and a service-oriented mindset.

You will coordinate meetings, handle administrative tasks, and support the Workplace Team on key projects to ensure a 5-star employee experience.

Qualifications

• Background in Office Management, Reception, or Facility Management.
• Excellent German and fluent English with a service-oriented tone.
• Highly organized and calm under pressure.
• People person with a strong customer-service mindset.
• Tech-savvy with Google Sheets, Slides, and Docs.
• Excellent interpersonal and written communication skills.

Responsibilities

• Manage Front Desk at Vienna HQ as a friendly, service-oriented contact for visitors and partners.
• Provide knowledgeable information in person, by email, or through internal channels.
• Organize internal and external meetings and workshops.
• Handle administrative tasks: courier services, office supplies, onboarding and offboarding.

Skills

Office Management

Reception

Facility Management

German language

English language

Tech-savvy

Tools

Google Sheets

Google Slides

Google Docs

Job description

Bitpanda GmbH in Vienna is seeking a proactive Front Office Associate to manage our front desk at the Vienna HQ, delivering hospitality and serving as the first point of contact for customers, partners, suppliers, employees and visitors. The role requires German proficiency and strong English, excellent organization, and a service-oriented mindset.

You will coordinate meetings, handle administrative tasks, and support the Workplace Team on key projects to ensure a 5-star employee experience.