Client Advisor - Wien (Temporary Contract)

LVMH; Wien; On-site; EUR 40,000 - 46,000; Full time

Job summary

Loro Piana Wien boutique seeks a Client Advisor for a full-time role in Vienna, starting November 2026. You will engage clients, nurture brand loyalty and contribute to growth by delivering service that reflects Loro Piana standards and values.

Fluent German and English are required; luxury retail experience and clienteling skills are essential. Flexibility to work on weekdays, weekends, and holidays is expected in a rotating roster.

Qualifications

• At least 3 years of relevant experience in luxury fashion or luxury industry.
• Proven clienteling experience within a luxury retail environment.
• Motivated and a team player attitude.
• Thrives in a high-paced, multi-tasking environment.
• Fluent in German and English; additional languages a plus.
• Flexible to work on weekdays, weekends and public holidays on a rotating roster.

Responsibilities

• Achieve sales targets through selling techniques, clienteling and product knowledge while maintaining top customer satisfaction.
• Provide excellent customer service and establish long-term client relationships.
• Proactively reach out and recruit new clients, while retaining and upgrading existing clients.
• Manage daily store operations to ensure stock and back-of-house are well organized.

Skills

Clienteling

Luxury fashion

Team player

Multi-tasking

Fluent German

Fluent English

Job description

Client Advisor - Wien (Temporary Contract)

At Loro Piana, our culture is defined by our people, fostering togetherness, trust and an unwavering ambition for quality and innovation. For over a century, we have quietly set benchmark, valuing heritage while evolving our unique savoir-faire.

We empower entrepreneurial spirit, encourage agile leadership, and collectively strive for exceptional results, recognizing and celebrating every individual’s talent.

We are looking for a full-time Client Advisor to join our Wien boutique from November 2026 until July 2026. Reporting to the Assistant Store Manager, the Client Advisor contributes to the growth of sales in the store.

The Client Advisor is responsible for engaging clients and nurturing their brand loyalty by conveying Loro Piana values and providing customer service in line with Loro Piana standards.

Job responsibilities

• Achieve sales targets through effective use of selling techniques, clienteling and product knowledge, whilst preserving the highest standards of customer satisfaction.


• Provide excellent customer service and establish long-term client relationships.


• Proactively reach out and recruit new clients, also retaining and upgrading existing clients through effective clienteling and customer service.


• Responsible for the daily store operations in order to ensure the stock and the back-of-house are well managed.

Profile

• At least 3 years of relevant experience in luxury fashion, luxury industry or in similar capacity.


• Proven experience in clienteling within a luxury retail environment is essential.


• Motivated and a good team player attitude.


• Able to thrive within a high-paced environment and being multi-tasking.


• Fluent in both German and English, additional languages are considered a plus.


• Flexible to work on weekdays, weekends and public holidays following a rotating roster.

Originally from Trivero in northern Italy, the Loro Piana family began trading wool in the early 1800s. In 1924, Pietro Loro Piana founded Ing. Loro Piana & C., the current company. Pietro’s nephewFranco took over in 1941, and after the war the firm began to establish its reputation as a supplier of premium wool and cashmere textiles for a growing haute couture industry, both home and abroad. In the 1970s, Sergio and Pier Luigi Loro Piana took up the reins, diversifying into luxury goods and developing an international retail arm. Now the world’s foremost cashmere processor, Loro Piana prides itself on sourcing the very finest, rarest raw materials the world has to offer, including unique cashmere from baby goats in northern China and Mongolia, vicuña from the Andes,extra-fine Merino wool from Australia and New Zealandand lotus flower fiber from Myanmar. The company draws on both time-honored traditions and state of the art technology to offer its discerning customers products that are renowned for their peerless quality. All of the company’s collections of ready-to-wear garments and accessories are made in Italy to the highest standards of craftsmanship and sartorial excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.