Luxury Client Advisor - Clienteling & Brand Loyalty

Loro Piana; Wien; On-site; EUR 40,000 - 50,000; Full time

Job summary

Loro Piana invites applications for a full-time Client Advisor in our Wien boutique. You will engage clients, convey brand values, and deliver outstanding customer service to foster loyalty. The role reports to the Assistant Store Manager and supports sales growth.

We seek a professional with at least 3 years in luxury fashion, strong clienteling skills, and fluency in German and English. Flexibility to work weekdays, weekends, and holidays on a rotating roster is required.

Qualifications

• Minimum 3 years of experience in luxury fashion or luxury retail.
• Proven clienteling experience in a luxury environment is essential.
• Fluent in German and English; additional languages a plus.

Responsibilities

• Achieve sales targets through selling techniques, clienteling and product knowledge while upholding top customer service standards.
• Provide excellent service and build long-term client relationships.
• Proactively recruit new clients, retain and upgrade existing clients through clienteling and service.
• Oversee daily store operations to ensure stock and back-of-house are well managed.

Skills

Clienteling

Retail sales

German language

English language

Team player

Job description

Loro Piana invites applications for a full-time Client Advisor in our Wien boutique. You will engage clients, convey brand values, and deliver outstanding customer service to foster loyalty. The role reports to the Assistant Store Manager and supports sales growth.

We seek a professional with at least 3 years in luxury fashion, strong clienteling skills, and fluency in German and English. Flexibility to work weekdays, weekends, and holidays on a rotating roster is required.