Revenue & Operations Manager

Hire Hangar, Inc.; Argentina; Remote; ARS 181,906,000 - 318,336,000; Full time

Job summary

Hire Hangar, Inc. is seeking a Director of Growth & Operations to guide the transition from a project-driven firm to a scalable, MRR-driven professional services business.

This remote role requires managing a distributed global team and optimizing the revenue engine across pipeline, onboarding, delivery, and retention. The ideal candidate has proven experience growing a services business to multiple millions in revenue, and can implement KPI-driven management, pricing strategy, and orchestration

Qualifications

• Must have prior remote work experience and fluency with remote collaboration platforms (Slack, Zoom, ClickUp, Google Workspace).
• Experience building and scaling a services business from early stage to multi-million revenue.
• Evidence of owning both commercial growth and operational delivery.

Responsibilities

• Own the full revenue engine: pipeline generation, sales execution, onboarding, delivery quality, retention.
• Lead a distributed global team across time zones with KPIs and weekly accountability rhythms.
• Drive MRR growth by coordinating with sales resources and closing new business as needed.
• Define and enforce a MRR-first commercial model: packaging, pricing, scope controls, and engagement minimums.
• Run weekly sales and operations cadences with live scorecards and monthly reviews.

Skills

Remote work experience

KPI-driven

Data-driven decision making

Global distributed team leadership

Tools

Slack

ClickUp

Google Workspace

Google Meet/Zoom

QuickBooks Online

Canopy

UltraTax

Job description

Join Hire Hangar and work with fast-growing global companies while building a long-term career.

Job Title Revenue & Operations Manager Location Remote Time Zone Core Hours: 10:00 AM – 3:00 PM Central Time (CT)

Role Overview

We are hiring a Director of Growth & Operations to lead a pivotal transition from a project-based firm to a scalable, MRR-driven professional services business.

Key Responsibilities

• Own the full revenue engine: pipeline generation, sales execution, client onboarding, delivery quality, and retention
• Lead a distributed global team across multiple time zones, managing performance through clear KPIs and weekly accountability rhythms
• Drive MRR growth by coordinating with in-house and outsourced sales resources, and closing new business personally as needed
• Define and enforce the MRR-first commercial model: packaging, pricing, scope controls, and engagement minimums
• Run weekly sales and operations cadences; maintain live scorecards; conduct monthly reviews with the Owner
• Improve client retention to 95%+ by strengthening onboarding processes, communication standards, and escalation protocols
• Plan and manage team capacity so delivery quality is never sacrificed during growth phases
• Maintain 13-week rolling cash flow visibility and surface financial risks before they become problems
• Build the operational infrastructure—SOPs, templates, checklists—that makes performance consistent and scalable
• Report and improve on core metrics weekly and monthly: MRR health, close rate, delivery timeliness, rework rate, and labor efficiency

Required Qualifications

• Proven builder: you have grown a services business from early stage to $1–$5M in revenue and know what it takes to make that transition
• You have owned both sides of the business: commercial growth (sales, pricing, pipeline) and operational execution (delivery, staffing, retention)
• Direct experience selling and managing monthly recurring services: bookkeeping, accounting/CAS, fractional CFO, IT managed services, or closely related
• Track record of improving retention through better onboarding, clearer scoping, and smarter escalation handling
• Experience leading distributed or global teams, setting weekly priorities, and holding people accountable to outcomes
• Scorecard-driven: you live and breathe KPIs and lead with data, not anecdote
• Must have prior remote work experience, be fluent with remote collaboration platforms (Slack, Zoom, ClickUp, Google Workspace, or similar), and have ideally worked with US or UK-based companies. Applications without this experience will not be considered.

Preferred Qualifications

• Experience targeting and closing $2M–$4M B2B service companies as clients
• History of building and managing referral or partner ecosystems (accountants, attorneys, lenders, financial advisors)
• High comfort operating without a big company infrastructure—you prefer ownership, speed, and scrappiness over bureaucracy

Tools & Technology

• Slack
• ClickUp
• Google Workspace
• Google Meet / Zoom
• QuickBooks Online (QBO)
• Canopy
• UltraTax