Remote US Accounting & Tax Support Specialist

Accenture Argentina; Tandil; Remote; ARS 100,451,000 - 139,086,000; Full time

Job summary

Accenture Argentina seeks an experienced accounting professional to provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries. The role requires genuine technical accounting judgment and the ability to independently investigate and resolve issues.

The position emphasizes strong accounting/tax knowledge, excellent communication, and the ability to explain complex topics to nontechnical customers while adapting to evolving workflows and proprietary

Qualifications

• Professional accounting experience, ideally with exposure to US accounting and taxation.
• Strong English communication, written and verbal.
• Ability to investigate and resolve complex issues independently.
• Experience handling tax notices and payroll questions is a plus.

Responsibilities

• Provide specialized Level 2 support for complex US customer accounting, tax, bookkeeping and payroll inquiries.
• Investigate and resolve escalated accounting and tax support tickets.
• Review and troubleshoot bookkeeping discrepancies, reconciliations and transactions.
• Communicate technical findings clearly via Zendesk, email-style tickets and phone support.
• Document resolutions and maintain accurate customer records.
• Identify recurring issues and improve workflows and knowledge resources.

Skills

US accounting

Taxation

Bookkeeping

Tax return review

Account reconciliations

Payroll

Financial reporting

English communication

Analytical skills

Troubleshooting

Documentation

Independent problem-solving

Explain complex topics

AI-assisted workflows

Tools

QuickBooks

Excel

Google Sheets

Zendesk

Slack

Payroll software

Job description

Accenture Argentina seeks an experienced accounting professional to provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries. The role requires genuine technical accounting judgment and the ability to independently investigate and resolve issues.

The position emphasizes strong accounting/tax knowledge, excellent communication, and the ability to explain complex topics to nontechnical customers while adapting to evolving workflows and proprietary