Remote Level 2 Tax & Accounting Support Specialist

Accenture Argentina; Neuquén; Remote; ARS 69,509,000 - 115,848,000; Full time

Job summary

Accenture Argentina seeks an experienced accounting professional to provide specialized Level 2 support for US accounting, tax, bookkeeping, and payroll inquiries. The role requires independent investigation, strong accounting judgment, and excellent English communication skills.

Remote work from Argentina with shifts aligned to US business hours. Key responsibilities include resolving escalated tax and accounting tickets, reviewing reconciliations, and documenting solutions.

Qualifications

• Demonstrated professional accounting experience with US accounting and taxation.
• Strong written and verbal English communication.
• Able to investigate and resolve complex issues independently.

Responsibilities

• Provide specialized Level 2 support for complex US customer accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated and directly assigned accounting and tax support tickets.
• Review and troubleshoot bookkeeping discrepancies, reconciliations, and accounting transactions.
• Assist customers with tax-related inquiries, notices, and filing status questions.
• Support payroll questions, setup, processing issues, and troubleshooting.
• Communicate technical findings clearly via Zendesk, email-style responses, and scheduled calls.
• Independently investigate issues, identify root causes, and coordinate with internal specialists.

Skills

Accounting expertise

US accounting

Tax knowledge

Bookkeeping

Payroll

English communication

Analytical skills

Problem solving

Documentation

Tools

QuickBooks or comparable accounting software

Microsoft Excel / Google Sheets

Zendesk

Slack

Job description

Accenture Argentina seeks an experienced accounting professional to provide specialized Level 2 support for US accounting, tax, bookkeeping, and payroll inquiries. The role requires independent investigation, strong accounting judgment, and excellent English communication skills.

Remote work from Argentina with shifts aligned to US business hours. Key responsibilities include resolving escalated tax and accounting tickets, reviewing reconciliations, and documenting solutions.