Remote Travel Concierge & Support Specialist

SupportYourApp; Ciudad de Mendoza; Remote; ARS 1,339,000 - 2,009,000; Full time

Benefits offered by this job

Competitive compensation

Training and development opportunities

Supportive team environment

Career growth opportunities

Job summary

SupportYourApp is seeking a friendly Customer Service Representative to join our remote team in Argentina. You will respond to inquiries via phone, email, chat, and other channels, provide accurate information, and ensure a positive customer experience.

Ideal candidates have strong communication, problem-solving, and organizational skills, with experience in customer service or related fields. You will work independently and with teammates to meet service standards and protect customer

Qualifications

• Excellent verbal and written communication skills.
• Professional and friendly attitude with problem-solving abilities.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Experience with computers, email, CRM systems, and digital tools.

Responsibilities

• Respond to customer inquiries by phone, email, chat, and other channels.
• Provide accurate information about products, services, policies, and procedures.
• Assist customers with reservations, changes, cancellations, and general questions.
• Resolve customer concerns professionally and efficiently.
• Follow up to ensure needs are addressed and maintain records in systems.
• Escalate complex issues to the appropriate department when necessary.
• Coordinate with internal teams to resolve requests.
• Maintain a positive, professional, solution-oriented attitude.

Skills

Communication skills

Verbal and written

Interpersonal skills

Problem-solving

Organizational skills

Multitasking

Teamwork

CRM systems

Tech-savvy

Education

High school diploma or equivalent

Tools

CRM systems

Job description

SupportYourApp is seeking a friendly Customer Service Representative to join our remote team in Argentina. You will respond to inquiries via phone, email, chat, and other channels, provide accurate information, and ensure a positive customer experience.

Ideal candidates have strong communication, problem-solving, and organizational skills, with experience in customer service or related fields. You will work independently and with teammates to meet service standards and protect customer