Remote Senior US Tax & Accounting Specialist (Level 2)

Bluelight Consulting, Llc; Buenos Aires; Remote; ARS 92,724,000 - 139,086,000; Full time

Job summary

Proofpoint in Córdoba, Argentina seeks an experienced accounting professional to deliver specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries. This role requires genuine technical accounting judgment and the ability to independently investigate and resolve issues.

The ideal candidate will possess strong accounting and tax expertise, excellent communication skills, and the ability to work with limited supervision in a fast-paced, technology-driven

Qualifications

• Professional accounting experience with exposure to US accounting & taxation.
• Strong knowledge of bookkeeping, tax return review, reconciliations, payroll, and financial reporting.
• Experience handling complex tax and accounting inquiries and customer-facing financial support.
• Excellent written and verbal English communication.

Responsibilities

• Provide Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated accounting and tax support tickets.
• Review and troubleshoot bookkeeping discrepancies, reconciliations, and accounting transactions.
• Assist customers with tax-related inquiries, notices, and filing status questions.
• Support payroll questions, setup, processing issues, and troubleshooting.
• Communicate technical findings via Zendesk, email-style ticket responses, and scheduled calls.
• Independently investigate issues, identify root causes, and coordinate with internal specialists.
• Document resolutions and maintain accurate customer records.
• Identify recurring issues and opportunities to improve workflows and knowledge resources.
• Learn and work with proprietary platforms and AI-assisted workflows.

Skills

Professional accounting experience

US accounting & taxation

English communication

Analytical skills

Troubleshooting skills

Documentation skills

Independent problem-solving

Explain complex topics to nontechnical

Education

Certified Public Accountant (CPA)

Enrolled Agent (EA) certification

Big Four accounting background

International CPA credentials

Tools

QuickBooks or equivalents

Microsoft Excel / Google Sheets

Zendesk

Slack or similar tools

Tax preparation & payroll software

Job description

Proofpoint in Córdoba, Argentina seeks an experienced accounting professional to deliver specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries. This role requires genuine technical accounting judgment and the ability to independently investigate and resolve issues.

The ideal candidate will possess strong accounting and tax expertise, excellent communication skills, and the ability to work with limited supervision in a fast-paced, technology-driven