Remote SaaS Technical Support Specialist – Construction Permits

Tgtc; La Pampa; Remote; ARS 68,155,000 - 113,592,000; Full time

Benefits offered by this job

Fully remote role

Flexible scheduling

Structured onboarding and training

Career growth opportunities

Supportive team culture

Job summary

Tgtc is seeking a Technical Support Representative for a 100% remote role, serving SaaS customers in the construction permitting space. You will combine customer service, technical troubleshooting, and platform walkthroughs to ensure contractors navigate the software smoothly.

We value analytical thinkers who own issues, explain technical concepts clearly, and can guide users through complex workflows. English fluency, 2+ years in support, and familiarity with SaaS tools are essential.

Qualifications

• Minimum two years in customer service or tech support.
• Fluency in written and spoken English is required.

Responsibilities

• Handle inbound calls and provide professional, timely support.

Skills

2+ years in customer support

Fluent English

SaaS software experience

CRM usage (demonstrations)

Analytical problem solving

Clear communication

Tools

GoHighLevel

HubSpot

Job description

Tgtc is seeking a Technical Support Representative for a 100% remote role, serving SaaS customers in the construction permitting space. You will combine customer service, technical troubleshooting, and platform walkthroughs to ensure contractors navigate the software smoothly.

We value analytical thinkers who own issues, explain technical concepts clearly, and can guide users through complex workflows. English fluency, 2+ years in support, and familiarity with SaaS tools are essential.