Remote SaaS Tech Support: SQL & Power BI in Production

Atomic Hr; Quilmes; Remote; ARS 17,275,000 - 27,640,000; Full time

Job summary

1801 Haleon Argentina S.A. is seeking a Technical Support Specialist (SaaS | SQL) to work remotely from Argentina. You will diagnose issues across database, application, and infrastructure layers, with exposure to Azure/SQL Server and a Microsoft stack.

You’ll monitor live production environments, troubleshoot production issues, and collaborate with engineering to resolve complex cases while communicating effectively with clients in English. This is a hands-on, growth-oriented role.

Qualifications

• 3+ years of technical SaaS support experience.
• Strong SQL skills and live data troubleshooting.
• Experience supporting production web apps.
• English communication skills.
• Self-starter mindset and initiative.

Responsibilities

• Diagnose issues across database, application and infrastructure.
• Monitor production environments and prevent issues.
• Explain technical problems to clients clearly.
• Collaborate with engineering on complex cases.
• Improve documentation and internal processes.

Skills

SQL

Production support

SaaS experience

English

Troubleshooting

Remote work

Tools

Jira

RDP

Monitoring tools

SQL Profiler

Job description

1801 Haleon Argentina S.A. is seeking a Technical Support Specialist (SaaS | SQL) to work remotely from Argentina. You will diagnose issues across database, application, and infrastructure layers, with exposure to Azure/SQL Server and a Microsoft stack.

You’ll monitor live production environments, troubleshoot production issues, and collaborate with engineering to resolve complex cases while communicating effectively with clients in English. This is a hands-on, growth-oriented role.