Remote Operations & Scheduling Specialist

Quality Home Care: Michigan Private Duty Aides; Argentina; A distancia; ARS 83.331.000 - 113.633.000; Jornada completa

Descripción de la vacante

Quality Home Care: Michigan Private Duty Aides is seeking a detail-oriented Coordinator to manage customer intake, scheduling, vendor coordination, and invoicing for remote home care projects. You will handle measurements, order accuracy, and payroll support, while maintaining organized records.

The role requires excellent English communication, strong organizational skills, and proficiency with Microsoft 365, Excel, Teams, and Zoom. Prior glazing/construction exposure is a plus.

Formación

• Excellent written and verbal American English communication skills.
• Exceptional attention to detail.
• Strong organizational and time-management skills.
• Ability to manage multiple active jobs simultaneously.
• Ability to work independently without constant supervision.
• Strong follow-through and accountability.
• Excellent computer skills and strong Microsoft Excel skills.
• Experience using Microsoft 365 and Outlook.
• Ability to learn unfamiliar software quickly.
• Comfort working with tape-measure measurements to 1/16", including fractions.
• Ability to cross-reference and triple-check important information.
• Professional telephone and customer-service skills.
• Ability to adapt to last-minute changes and interruptions.
• Experience in glazing/construction or related field is preferred.

Responsabilidades

• Answer and manage customer inquiries professionally and gather required information.
• Enter customer, project, measurement, scheduling, and job data into systems.
• Schedule estimates and on-site measuring appointments; coordinate between customers and estimators/technicians.
• Build and manage technicians' daily schedules and dispatch field appointments.
• Manage product and material orders; coordinate with vendors on pricing and delivery timelines.
• Cross-reference measurements with estimates, field measurements, orders and invoices; ensure accuracy.
• Prepare and send customer invoices; process payments and maintain records.
• Assist management with payroll and other administrative tasks.
• Learn and use Smart Glazier; improve processes and workflows.

Conocimientos

Attention to detail

Multitasking

Organizational skills

Time management

Independent worker

Follow-through

Excel skills

Microsoft 365

Outlook

Communication

Video conferencing

Tape measure experience

Glazing/Construction knowledge

Herramientas

Smart Glazier

Microsoft 365

Microsoft Outlook

Microsoft Excel

Microsoft Teams

Zoom

Descripción del empleo

Quality Home Care: Michigan Private Duty Aides is seeking a detail-oriented Coordinator to manage customer intake, scheduling, vendor coordination, and invoicing for remote home care projects. You will handle measurements, order accuracy, and payroll support, while maintaining organized records.

The role requires excellent English communication, strong organizational skills, and proficiency with Microsoft 365, Excel, Teams, and Zoom. Prior glazing/construction exposure is a plus.