Remote Customer Service & Scheduling Specialist

Hyre; Buenos Aires; Híbrido; ARS 60.520.000 - 84.728.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance-based raises

Minimum 5 days off annually

Annual cost-of-living adjustments

Descripción de la vacante

Hyre is seeking a Customer Service Virtual Assistant to support a growing moving and logistics team. The role is fully remote, with standard U.S. business hours, and requires 3+ years of customer service or admin experience, strong communication, and CRM familiarity.

Responsibilities include handling inquiries, quotes, scheduling, follow-ups, and data entry. The ideal candidate will be proactive, calm under pressure, and capable of managing client relationships to ensure excellent service.

Formación

• 3+ years in customer service or administrative support.
• Excellent written and verbal communication skills with a proactive, professional style.
• Familiarity with CRM tools and general business software.

Responsabilidades

• Respond to customer inquiries via phone, email, and chat.
• Provide quotes and assist customers with booking moves.
• Coordinate schedule changes and update internal systems for dispatch.
• Conduct post-move follow-ups to gather feedback and address concerns.
• Handle customer complaints calmly and escalate when necessary.
• Maintain accurate customer records and assist with CRM reporting.

Conocimientos

Experience in customer service

Excellent written and verbal komunik?

Herramientas

CRM tools

General business software

Descripción del empleo

Hyre is seeking a Customer Service Virtual Assistant to support a growing moving and logistics team. The role is fully remote, with standard U.S. business hours, and requires 3+ years of customer service or admin experience, strong communication, and CRM familiarity.

Responsibilities include handling inquiries, quotes, scheduling, follow-ups, and data entry. The ideal candidate will be proactive, calm under pressure, and capable of managing client relationships to ensure excellent service.