Remote Internal Customer Success Manager – Own Client Outcomes

Virtustant

Buenos Aires

Remote

ARS 77,270,000 - 139,086,000

Full time

4 days ago
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Benefits offered by this job

Paid Time Off
Holidays
100% remote setup
US business hours availability
Direct access to founders

Job summary

Hire Overseas is seeking an Internal Customer Success Manager to own ongoing client relationships after the sale. You will run check-ins, vet and present candidates, coordinate placements, and turn satisfied clients into repeat business, reviews, and referrals.

You’ll work in a small team with direct access to founders, owning client outcomes and growing with the company as it scales. Strong critical thinking and proactive problem-solving are essential for success in this role.

Qualifications

  • 3+ years in customer success, account management, staffing, or recruiting.
  • Excellent written and verbal communication.
  • Proactive ownership of client outcomes; strong problem-solving.
  • Ability to work across cross-functional teams and coordinate with founders.

Responsibilities

  • Be the primary post-sale contact and own the client relationship through all engagement stages.
  • Vet and present candidates, coordinate interviews, and manage placements.
  • Proactively identify and resolve client issues; drive repeat business, reviews and referrals.

Skills

Customer success
Account management
Recruiting
Written communication
Ownership
Responsiveness

Job description

Hire Overseas is seeking an Internal Customer Success Manager to own ongoing client relationships after the sale. You will run check-ins, vet and present candidates, coordinate placements, and turn satisfied clients into repeat business, reviews, and referrals.

You’ll work in a small team with direct access to founders, owning client outcomes and growing with the company as it scales. Strong critical thinking and proactive problem-solving are essential for success in this role.

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