Remote Guest Relations & Booking Manager

Huzzle.com; Argentina; Presencial; ARS 48.621.916 - 76.405.868; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully Remote: Work from anywhere

Career Growth: Join companies in SaaS

Ongoing Support: Guidance from Huzzle

Descripción de la vacante

Huzzle.com is looking for a Guest Relations & Bookings Manager to oversee the entire guest journey in a fully remote role. Your responsibilities will include handling inquiries and reservations, managing guest issues, and ensuring smooth check-ins across hotels and short-term rental properties. Candidates should have 2+ years of experience in hospitality, excellent communication skills, and familiarity with booking management systems like Guesty and Uplisting. Join a forward-thinking team that values outstanding guest experiences.

Formación

• 2+ years of experience in hospitality, guest relations, or booking management.
• Proven experience managing both hotels/B&BS and short-term rental properties.
• Excellent written and verbal English communication skills.

Responsabilidades

• Serve as the primary point of contact for guests ensuring prompt communication.
• Manage guest requests including special accommodations and inquiries.
• Ensure smooth guest check-ins and resolve operational issues.

Conocimientos

Hospitality experience

Guest relations management

Booking management

Communication skills

Organizational skills

Problem-solving skills

Herramientas

Guesty

Uplisting

SiteMinder

PriceLabs

Beyond Pricing

Descripción del empleo

Huzzle.com is looking for a Guest Relations & Bookings Manager to oversee the entire guest journey in a fully remote role. Your responsibilities will include handling inquiries and reservations, managing guest issues, and ensuring smooth check-ins across hotels and short-term rental properties. Candidates should have 2+ years of experience in hospitality, excellent communication skills, and familiarity with booking management systems like Guesty and Uplisting. Join a forward-thinking team that values outstanding guest experiences.