Remote Holiday Let Operations Lead

CS Outsource; Argentina; Presencial; ARS 59.636.515 - 89.454.773; Jornada completa

Descripción de la vacante

CS Outsource is seeking an experienced Holiday Let Operations Manager to oversee day-to-day operations of a growing UK short-term rental portfolio. The role requires strong organization, proactive problem solving, and excellent English communication.

You will manage listings, pricing, guest communications, and compliance across multiple platforms. The position is fully remote, offering long-term growth within a collaborative team.

Formación

• 3+ years of experience managing holiday lets, serviced accommodation, or short-term rental operations.

Responsabilidades

• Manage day-to-day operations of UK holiday lets and serviced accommodation properties.
• Oversee Airbnb and Booking.com accounts.
• Manage channel manager to ensure calendars and listings remain accurate.
• Handle guest communication via chat and phone with professionalism and excellent customer service.
• Manage bookings and calendars across multiple platforms.
• Onboard new properties, including creating listings, uploading photos, writing descriptions, and setting up pricing.
• Coordinate maintenance requests and liaise with contractors and tradespeople.
• Schedule and manage cleaning teams to ensure properties are guest-ready.
• Oversee guest check-ins and check-outs.
• Maintain property compliance documentation, including Gas Safety Certificates, EICRs, insurance documents, and other required records.
• Monitor operations, identify process improvements, and help reduce operational costs.
• Utilize dynamic pricing tools such as PriceLabs (or similar).
• Manage guest messaging automation platforms such as ChargeAutomation.

Conocimientos

Operational planning

English proficiency

Organizational skills

Independent working

Calm under pressure

Cost awareness

Herramientas

Lodgify

PriceLabs

ChargeAutomation

Excel

Descripción del empleo

CS Outsource is seeking an experienced Holiday Let Operations Manager to oversee day-to-day operations of a growing UK short-term rental portfolio. The role requires strong organization, proactive problem solving, and excellent English communication.

You will manage listings, pricing, guest communications, and compliance across multiple platforms. The position is fully remote, offering long-term growth within a collaborative team.