Remote Hospitality Experience Navigator

Travelwithsan; Córdoba; Presencial; ARS 54.415.000 - 90.692.000; Jornada completa

Descripción de la vacante

Travelwithsan is seeking a personable Hospitality Experience Coordinator to support clients from initial inquiry through completion in a fully remote capacity. You will gather preferences, research options, coordinate reservations, and keep clients informed with accurate updates. The role emphasizes organization, responsiveness, and a proactive service mindset.

This position offers onboarding, ongoing learning, and access to professional systems, with a collaborative team environment.

Formación

• Excellent communication and interpersonal skills.
• Strong customer-service mindset.
• High attention to detail.
• Good organization and time-management abilities.
• Comfortable researching information online.
• Ability to learn new digital platforms and systems.
• Reliable, professional, and responsive.
• Previous hospitality, customer service, reservations, or related experience is helpful but not required.

Responsabilidades

• Gather information about client preferences and requests
• Research accommodations, activities, transportation, and other available services
• Assist with coordinating reservations and related arrangements
• Communicate important information and updates to clients
• Review confirmations and details for accuracy
• Assist with modifications and special requests
• Maintain organized client records and documentation
• Follow up on outstanding information and upcoming arrangements
• Coordinate with hospitality and service providers when needed
• Provide responsive and professional client support

Conocimientos

Communication skills

Customer service mindset

Attention to detail

Organization

Time management

Online research

Digital platforms

Reliability

Hospitality experience (nice to have)

Descripción del empleo

Travelwithsan is seeking a personable Hospitality Experience Coordinator to support clients from initial inquiry through completion in a fully remote capacity. You will gather preferences, research options, coordinate reservations, and keep clients informed with accurate updates. The role emphasizes organization, responsiveness, and a proactive service mindset.

This position offers onboarding, ongoing learning, and access to professional systems, with a collaborative team environment.