Remote Global Customer Support Consultant

1801 Haleon Argentina S.A.; San Carlos de Bariloche; Remote; ARS 31,095,000 - 48,369,000; Full time

Benefits offered by this job

Remote work

USD compensation

Flexible schedule

Rewards program

Growth culture

No time-tracking

Job summary

SupportYourApp is seeking a Customer Support Consultant to join our global, multilingual team. This remote role focuses on delivering high-quality support via chat, phone, and email while building lasting relationships with customers around the world.

You will work with Freshdesk, Google Workspace, and other tools, maintaining security and KPI targets, with a fixed schedule and full remote cooperation. A strong English level and proactive teamwork are essential.

Qualifications

• At least 1 year of experience in a customer support role.
• Excellent English skills (C1) both spoken and written.
• CRM experience, preferably with Freshdesk.
• Proficiency with Google Workspace.
• Strong troubleshooting and analytical skills.
• Detail-oriented, proactive, and a team player.
• Personal laptop with recommended specs and reliable internet.

Responsibilities

• Deliver outstanding customer support via chat, phone calls and emails.
• Build strong and lasting customer relationships.
• Keep up with evolving tools and technology.
• Handle sensitive customer data with care and security.
• Apply the latest and greatest customer happiness practices.
• Maintain deep understanding of client solutions and meet KPI.
• Communicate with developers and cross-functional specialists.

Skills

English proficiency

Customer support

CRM experience

Troubleshooting

Analytical mindset

Google Workspace

Attention to detail

Team player

Laptop + internet

Tools

Freshdesk

Google Workspace

Job description

SupportYourApp is seeking a Customer Support Consultant to join our global, multilingual team. This remote role focuses on delivering high-quality support via chat, phone, and email while building lasting relationships with customers around the world.

You will work with Freshdesk, Google Workspace, and other tools, maintaining security and KPI targets, with a fixed schedule and full remote cooperation. A strong English level and proactive teamwork are essential.