Remote Data Center Tech Project Lead

Epam Systems, Inc.; La Pampa; A distancia; ARS 91.385.000 - 137.078.000; Jornada completa

Descripción de la vacante

Epam Systems, Inc. is seeking a Technical Project Manager for Data Center operations with remote work options.

You will own client relationships from onboarding through delivery, bridging hardware deployment, cabling, power and cooling, and the handoffs between technical and commercial teams. You will manage tickets end-to-end in Jira/ServiceNow, track multi-workstream projects, and coordinate with vendors while maintaining dashboards for clients and stakeholders.

Formación

• 3+ years in datacenter operations, technical infrastructure, or related field.
• Direct client-facing experience in a technical role.
• Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations.
• Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent.
• Experience owning project budgets, SOWs, or vendor purchase orders.

Responsabilidades

• Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle.
• Lead client onboarding, scoping calls, and technical review meetings; translate client requirements into actionable work orders and internal tickets.
• Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform; create, assign, prioritize, and close tickets with clear documentation.
• Maintain a live project dashboard that clients and internal stakeholders can rely on; track multi-workstream projects across planning, procurement, deployment, and sign-off.
• Oversee on-site and remote-hands work (server rack/stack, hardware break-fix, cabling, power, cooling); ensure technical accuracy of work orders; coordinate with vendors.

Conocimientos

Datacenter ops

Client-facing experience

Budget & SOW ownership

Technical leadership

Team development

Herramientas

Jira

ServiceNow

Zendesk

Descripción del empleo

Epam Systems, Inc. is seeking a Technical Project Manager for Data Center operations with remote work options.

You will own client relationships from onboarding through delivery, bridging hardware deployment, cabling, power and cooling, and the handoffs between technical and commercial teams. You will manage tickets end-to-end in Jira/ServiceNow, track multi-workstream projects, and coordinate with vendors while maintaining dashboards for clients and stakeholders.