Remote Data Center Delivery Lead | Technical PM

Cvs Health Corporation; Tandil; A distancia; ARS 136.828.000 - 212.844.000; Jornada completa

Descripción de la vacante

CVS Health Corporation is seeking a Technical Project Manager for Data Center operations in a remote setting. The role requires owning client engagements across the project lifecycle, coordinating onboarding, scoping, and technical reviews while ensuring clear ticketing and SLA adherence.

You will manage datacenter tasks, hardware readiness, procurement coordination, and vendor relations, mentoring junior technicians and maintaining project dashboards for stakeholders.

Formación

• 3+ years in datacenter operations or technical infrastructure
• Direct client-facing experience in a technical role
• Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands
• Experience owning project budgets, SOWs, or vendor purchase orders
• Strong written and verbal communication

Responsabilidades

• Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
• Lead client onboarding, scoping calls, and technical review meetings
• Translate client requirements into actionable work orders and internal tickets
• Manage SLA commitments, report on delivery status, and handle escalations directly
• Build long-term relationships to reduce churn and increase account expansion
• Own the full ticket lifecycle in Jira/ServiceNow/Zendesk with clear documentation
• Track multi-workstream projects across planning, procurement, deployment, and sign-off
• Oversee on-site and remote-hands work (server, cabling, power, cooling)
• Coordinate with vendors on procurement, lead times, and RMA logistics
• Maintain a live project dashboard for clients and stakeholders
• Develop SOPs/runbooks/onboarding materials for repeatable processes
• Identify skill gaps and work with leadership on training and hiring plans

Conocimientos

Project management

Datacenter operations

Client-facing communication

Budget & vendor management

Team leadership

Technical guidance

Change management

Herramientas

Jira

ServiceNow

Zendesk

Descripción del empleo

CVS Health Corporation is seeking a Technical Project Manager for Data Center operations in a remote setting. The role requires owning client engagements across the project lifecycle, coordinating onboarding, scoping, and technical reviews while ensuring clear ticketing and SLA adherence.

You will manage datacenter tasks, hardware readiness, procurement coordination, and vendor relations, mentoring junior technicians and maintaining project dashboards for stakeholders.