Data Center Project Lead (Remote) - Client-Facing TechOps

The Global Talent Co.; La Pampa; A distancia; ARS 91.155.000 - 136.732.000; Jornada completa

Descripción de la vacante

The Global Talent Co. is seeking a Technical Project Manager to own complex data-center projects remotely, coordinating hardware deployment, cabling, power/cooling, and on-site/remote hands.

You will manage client onboarding, scoping calls, and technical reviews, translate requirements into tickets, track SLAs, and keep a live dashboard for all stakeholders. This role combines hands-on technical leadership with process creation, vendor coordination, and budget oversight to reduce churn and

Formación

• 3+ years in datacenter operations, technical infrastructure, or a closely related field.
• Direct client-facing technical experience—account management with a technical background, or technical ops with client exposure.
• Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations.
• Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent.
• Experience owning project budgets, SOWs, or vendor purchase orders.
• Proven ability to manage and develop a small technical team.
• Strong written and verbal communication — you write tickets, emails, and client reports clearly.

Responsabilidades

• Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform.
• Create, assign, prioritize, and close tickets with clear documentation at every stage.
• Track multi-workstream projects across planning, procurement, deployment, and sign-off.
• Identify blockers early and coordinate cross-functional resolution without escalating everything upward.
• Maintain a live project dashboard that clients and internal stakeholders can rely on.
• Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling.
• Review and validate work orders for technical accuracy before client-facing delivery.
• Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics.
• Ensure adherence to datacenter safety, change management, and access protocols.
• Provide technical guidance to junior technicians and contractors on-site.

Conocimientos

Client management

Technical ops

Cross-functional coordination

Budget management

Vendor coordination

Communication

Herramientas

Jira

ServiceNow

Zendesk

Descripción del empleo

The Global Talent Co. is seeking a Technical Project Manager to own complex data-center projects remotely, coordinating hardware deployment, cabling, power/cooling, and on-site/remote hands.

You will manage client onboarding, scoping calls, and technical reviews, translate requirements into tickets, track SLAs, and keep a live dashboard for all stakeholders. This role combines hands-on technical leadership with process creation, vendor coordination, and budget oversight to reduce churn and